umakantm Posted January 27, 2019 Posted January 27, 2019 my account is suspended. I cannot login to control panel. user name- umakantmserver- stevieheliohost domain- umakant.mishra.work
yashrs Posted January 27, 2019 Posted January 27, 2019 For the record, the username is umakant and not umakantm! Your account is archived.. and will need to be unarchived by an admin
Krydos Posted January 27, 2019 Posted January 27, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted January 27, 2019 Posted January 27, 2019 Done. You should now be able to log in and your website should start working within 2 hours. There was a conflict with your original username so I changed it to umakantm like you thought it was anyways.
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