HelioHost Posted January 15, 2019 Posted January 15, 2019 Username: N/A, Server: N/A, Main Domain: N/A Hello.Just to inform you. I had this account with you, on subdomain melody.heliohost.org. Cpanelusername haruna.You blocked the ip due to any strange sftp logins from it. Maybe, I'm not sure, there is a virus on my local system.Why?I just logged in via mobile (because of blocked cable ip).What didn't work: to delete account.So I tried to get cpanel password reset.No email came through.Tried it again, and email to fill, the one with the --- in it, had changedto some unknown. Access on heliohost front page with my email is erased.But maybe, it is due to one changed it, like it looked above. What is now: I don't have any access to the system.Not problem for me, nothing productive on it.But if one captured it, maybe he is doing bad stuff with it. So maybe you want to look into what happened and maybe erase everythingfrom that cpanel account. Last thing I remember: it has been on ricky.And you received paypal donation from me email, which is fine. I like theidea itself of community. Again, no need to restore any.Just take care that nothing evil comes from that account to harm you. It'snot me. If, there is invader or just something broken. Best regards,haruna --- Weitergeleitete Nachricht ---Von: Heliohost Datum: 13. Januar 2019 15:50:23Betreff: HelioHost Email ValidationAn: haru_spam-17@yahoo.com HelioHost Email Validation Hey haru_spam-17, Thanks for creating an account with HelioHost. We're sure you'll love ithere! To continue with the account creation process please click thevalidation link below to verify your email address. We can provide you a free domain.heliohost.org type url with the creationof your account, but if you would like your website to be something such asdomain.com we highly recommend clicking the Namecheap banner above. To hostany domain with us just change the DNS records to ns1.heliohost.org andns2.heliohost.org. You can host as many different domains as you want onyour one HelioHost account so you can always add it later. If you didn't sign up for an account at https://www.heliohost.org/ nofurther action is required and you can safely disregard this message. https://www.heliohost.org/validate/?v35a3f08d1380a2ca0c288afd25863 Regards,HelioHost Staff https://www.heliohost.org/http://www.helionet.org/
wolstech Posted January 16, 2019 Posted January 16, 2019 Your account did delete successfully, which is why your password reset failed (you can't reset what doesn't exist). The deletion script sometimes shows a failure message due to Ricky being ridiculously slow though. SFTP can be rather sensitive to getting IPs blocked, especially because most people don't realize that FTP accounts created in cPanel don't work with it (the cPanel FTP accounts only support plain unencrypted FTP on port 21), but I'm not sure why it happened here. Since you donated, if you'd like, I can give you an invite to Tommy if you wish. That server is significantly faster and more stable than Ricky, and doesn't usually have these sorts of issues. If you would like to try it, please send me your donation transaction ID so I can send an invite to you.
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