saecchi Posted January 3, 2019 Posted January 3, 2019 Hello, my account was suspended. Can you please re-activate it? Thanks.
wolstech Posted January 3, 2019 Posted January 3, 2019 That account does not exist. Are you sure the username is correct?
saecchi Posted January 4, 2019 Author Posted January 4, 2019 Yes that was it. I forgot because it was too long ago, but it should be under the same email address as this account. Thank you
Krydos Posted January 4, 2019 Posted January 4, 2019 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted January 4, 2019 Posted January 4, 2019 Done. You should now be able to log in and your website should be working again.
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