mal2 Posted December 11, 2018 Share Posted December 11, 2018 After several failed login attemps at the cPanel my IP got blocked. When I tried afterwards to connect to the support board it didnt also not work so I had to reset the password and let the server send me a new one. There would you kindly unblock my IP and if possible tell me if the cPanel Login has changed with the bulletin-login? Also I'm quite sure that I didnot mispell the password as I use a keymanager - one heliohost it works, ohne helionet it didnt. Is there may a correlation between special chracters, foreign keybindings and the different logins at helioshost/heliionet/cpanel? thx in advance for the service Link to comment Share on other sites More sharing options...
wolstech Posted December 11, 2018 Share Posted December 11, 2018 Unblocked. Link to comment Share on other sites More sharing options...
mal2 Posted December 11, 2018 Author Share Posted December 11, 2018 thanx for the fast unblock. Unfortunately I can still not log into the cpanel. I'm quite sure that I've entered the wright credentials as it works for the website but when it comes to the cpanel the same credentials doesnt work. I tried to reset now via the cPanel, it tells me an emails had been sent but nothing more happens. Any advice how I can proceed now? Link to comment Share on other sites More sharing options...
wolstech Posted December 11, 2018 Share Posted December 11, 2018 Your password has been manually reset. Please check the email address associated with your account for your new password. Link to comment Share on other sites More sharing options...
Recommended Posts