HelioHost Posted December 9, 2018 Posted December 9, 2018 Username: mdlee, Server: Johnny, Main domain: q8nsouq.com I couldnt sign in my account... says invalid login..I was going to changeserver but this problem arised.Please help with this problem.
Krydos Posted December 9, 2018 Posted December 9, 2018 A lot of times that invalid login error on Johnny accounts is caused by the server load being too high. When the load is so high it causes the logins to time out. If you're changing servers anyways an admin can move your account for you if you're a donor, or if you want to move for free an admin can delete your account for you. Just make sure you have everything backed up first. Let us know how you'd like to proceed.
HelioHost Posted December 10, 2018 Author Posted December 10, 2018 Yes, please proceed. I like to donate and move to server TOMMY because ineed for production. On Mon, Dec 10, 2018 at 12:06 AM Heliohost Support wrote: > A lot of times that invalid login error on Johnny accounts is caused by> the server load being too high. When the load is so high it causes the> logins to time out. If you're changing servers anyways an admin can move> your account for you if you're a donor, or if you want to move for free an> admin can delete your account for you. Just make sure you have everything> backed up first. Let us know how you'd like to proceed.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic4719>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
HelioHost Posted December 10, 2018 Author Posted December 10, 2018 Will do, thanks! On Mon, Dec 10, 2018 at 11:07 AM Heliohost Support wrote: > Yes, please proceed. I like to donate and move to server TOMMY because i> need for production.> On Mon, Dec 10, 2018 at 12:06 AM Heliohost Support> wrote:> > A lot of times that invalid login error on Johnny accounts is caused by> > the server load being too high. When the load is so high it causes the> > logins to time out. If you're changing servers anyways an admin can move> > your account for you if you're a donor, or if you want to move for free> an> > admin can delete your account for you. Just make sure you have everything> > backed up first. Let us know how you'd like to proceed.> >> > You may view the status of your ticket by visiting:> >> > https://www.helionet.org/index/index.php?showtopic4719> >> > Thank you,> > Heliohost support> > https://www.heliohost.org/> > https://www.helionet.org/> >> >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic4719>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Byron Posted December 10, 2018 Posted December 10, 2018 You can donate here: https://www.heliohost.org/donate/ Once you donate let us know the transaction id and we'll move your account.
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