[HH#794234] New HelioHost Account Cant Access cPanel

[HelioHost]

Username: dylanjoz, Server: Ricky, Main domain: osborne.org.za

 

Hi,

 

I just created an account with HelioHost this morning, and the account status page says that my account is up and running, but if I try to login to cPanel, I get an invalid login warning. What could this be? I'm pretty sure that my login details are correct as I am using a password manager that saved the login details when I created the account.

 

P.S thanks for providing this amazing service, I will definitely attempt to donate at least once a year ?

 

Kind Regards

Dylan Osborne

[wolstech]

Your password has been manually reset. Please check your email for a manual email directly from me with a subject of "Password reset".

 

Our email often goes to spam on Gmail, so you may need to check your spam folder for the message.

[dylanjoz]

Thanks its I managed to login now 

 

I feel really stupid now that you point the spam out, cant believe that I forgot to check there.

 

Thanks