HelioHost Posted September 26, 2018 Posted September 26, 2018 Username: storylin, Server: Ricky, Main domain: storylineproductions.heliohost.org Hi,I was wondering if you could tell me the best time to sign up for anaccount on tommy, as when my sister tried to sign up right when thesign ups reset, it said it was full.
wolstech Posted September 26, 2018 Posted September 26, 2018 It fills within seconds, so that's normal. You were trying at the right time (midnight UTC), there's just really bad odds of getting an account for free due to demand. At that moment, there's several other people mashing F5 trying to get that account. We used to allow more free accounts per day on tommy, but the server was getting overloaded. If we had let it continue, he would have become like Ricky...slow. Most users get it within a few days of trying. As an alternative to trying for multiple days to get one, donating $1 or more lets you skip the daily sign up limits and get one within a day (you'll receive an email within 24 hours that lets you register without waiting if you donate, sending us your transaction ID can speed the process up too).
HelioHost Posted September 26, 2018 Author Posted September 26, 2018 Can I have my friend donate on my behalf and have you send me theinvite? Or, can my friend donate and I post on the forums with thetransaction id and have you move me to tommy. On 9/26/18, Heliohost Support wrote:> It fills within seconds, so that's normal. You were trying at the right time> (midnight UTC), there's just really bad odds of getting an account for free> due to demand. At that moment, there's several other people mashing F5> trying to get that account. We used to allow more free accounts per day on> tommy, but the server was getting overloaded. If we had let it continue, he> would have become like Ricky...slow. Most users get it within a few days of> trying.> > As an alternative to trying for multiple days to get one, donating $1 or> more lets you skip the daily sign up limits and get one within a day (you'll> receive an email within 24 hours that lets you register without waiting if> you donate, sending us your transaction ID can speed the process up too).>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34266>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted September 26, 2018 Posted September 26, 2018 Sure. Just be aware the invite will be sent to the paypal email address unless you specifically indicate otherwise.
HelioHost Posted September 26, 2018 Author Posted September 26, 2018 Last question. If my friend donated for me from his account, how wouldI let you know to send the invite to my email address. On 9/26/18, Heliohost Support wrote:> Sure. Just be aware the invite will be sent to the paypal email address> unless you specifically indicate otherwise.>>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34266>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
wolstech Posted September 26, 2018 Posted September 26, 2018 You can email us the transaction ID and specify the email address it should be sent to. Note that we cannot see the address that you're sending from, so be sure to type it out in the body of the message. If your friend receives an invite in the meantime, he can just delete it. We'll gladly reissue the invite under another email address as long as it hasn't been used.
Recommended Posts