HelioHost Posted September 20, 2018 Posted September 20, 2018 Username: astron, Server: Tommy, Main domain: astron.heliohost.org Thing is beyond the limits of the mind!Thing is beyond the limits of the mind! Why I still get such a weirdmessages, if I specially have visited my account, cpanel etc at least onceover every 2 days.And the visiting reason is only not to get such a stupid announcements, butstill I get them. Really, set the system to work as should and don't sendno more messages, if it isn't true, that haven't visited.Or say me, what's wrong. Me seems that Your servers SEO system isn't OK,something is wrong with it. HelioHost Lack Of Activity>> > Hey Astron,>> It's been a while since we've seen you. Are you still using your hosting> account? The last time you logged in was 2018-08-22. In order to keep your> website active you must log into your control panel at least once every 30> days.>> If you wish to continue using your hosting plan you will need to log in by> clicking the link below. Next, provide your email and password in the box> and click log in to access your control panel. If you don't log in sometime> in the next few days your website will be replaced with a inactive page.>> Our apologies for requiring you to log in to your account to continue> using it. We understand that once you get your website perfected there is> little reason to view your control panel anymore, but if we didn't have a> way of determing which accounts were abandoned our servers would quickly> become even more overloaded than they already are. We will soon be> implementing a way for HelioHost users to keep their sites online without> having to remember to log in. -- *Kalju kaljukass@gmail.com *
wolstech Posted September 20, 2018 Posted September 20, 2018 What link are you logging in with? The only two that count logins are https://tommy.heliohost.org:2083/ (with nothing after the slash), and https://heliohost.org/login/ If you bookmarked a link to a page in cpanel, especially a link that ends in .html, the logins will not count.
HelioHost Posted September 20, 2018 Author Posted September 20, 2018 I'm sorry, but I really do not understand whether this is a joke or what isit?However, you probably did not realize or cannot understand that your serversettings are not correct, you should look at them and do what is needed.But not say to me, I do not need to log into your account or cpanel in anyother or different way. I can not do it differently, just only on this wayas your settings have been made. Even if I try, server redirektsautomatically or send message about error.I am very sorry, but I have not been born yesterday and I spend almost allmy life on the Internet and on different servers almost every day. And yet,I have did it for years, from the time it's possible. Or more exactly, whenwere used perfo cards for programming, when was dos-system etc.So I know, what I tell. Kontakt Heliohost Support () kirjutas kuupaeval N,20. september 2018 kell 05:57: > What link are you logging in with? The only two that count logins are> https://tommy.heliohost.org:2083/ (with nothing after the slash), and> https://heliohost.org/login/> If you bookmarked a link to a page in cpanel, especially a link that ends> in .html, the logins will not count.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34204>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- * Kalju kaljukass@gmail.com *
wolstech Posted September 20, 2018 Posted September 20, 2018 You're the only one experiencing the issue, a server issue would affect everyone. This suggests it's operator error on your part, or a bug affecting only your account (which happens quite a bit). One of your recent logins did count, as the system is showing your last login as today. If you're still receiving the notices at this point, I'll have another admin look into why his script is sending the notices to an active account. As for why we don't change it, links ending in .html will not count for login tracking purposes since cPanel has a limitation that prevents us from making it do so. We do not develop cPanel, and to be quite honest, cPanel was not made with our use case in mind, so we're unable to make any further changes. If you're unable to log in using the links I provided in my earlier email, try clearing your cache. You will be redirected to a .html page *after* login, this is normal. Just be sure when you enter your credentials that you're on one of the two URLs in my previous email. Also, *do not* bookmark any page inside of cPanel, as these bookmarks will not count for inactivity tracking if accessed later.
HelioHost Posted September 20, 2018 Author Posted September 20, 2018 OK, it seems that there is no point in reporting problems to you becauseyou're just starting to call the nobler foolish, but not to investigate andeliminate the problem.I told you that login every day in exactly the same way and use the sameurl.And all this, just because you do not get such kind of bad news. There areno other reasons. Why should one normal user log every day on the serverwhen everything works as needed. Why?But it seems to me that my question is completely pointless. The onlyanswer I get is that you will be called a fool. Thank you for that.Good bye.PSWhat means, made links "we don't change it, links ending in .html will notcount for login", how it is related to me or to some other user. It's Yourproblem.If You really want to count up, how many times somebody logs in, then Youmust make or use such a system, what works and it is not users problem.It's Your problem. Make and count up or count down as much as you want, butdo not say that haven't loged in if I log in every day and the reason isonly one - not to get no more such messages, but still got and then yousay, that havent loged in, if have.Good luck.Good luck. Such service cannot be trusted anyway.How I know, whattomorrow happens, if such a small thing makes so much difficulties. Kontakt Heliohost Support () kirjutas kuupaeval N,20. september 2018 kell 18:55: > You're the only one experiencing the issue, a server issue would affect> everyone. This suggests it's operator error on your part, or a bug> affecting only your account (which happens quite a bit). One of your recent> logins did count, as the system is showing your last login as today. If> you're still receiving the notices at this point, I'll have another admin> look into why his script is sending the notices to an active account.> > As for why we don't change it, links ending in .html will not count for> login tracking purposes since cPanel has a limitation that prevents us from> making it do so. We do not develop cPanel, and to be quite honest, cPanel> was not made with our use case in mind, so we're unable to make any further> changes.> > If you're unable to log in using the links I provided in my earlier email,> try clearing your cache. You will be redirected to a .html page *after*> login, this is normal. Just be sure when you enter your credentials that> you're on one of the two URLs in my previous email. Also, *do not* bookmark> any page inside of cPanel, as these bookmarks will not count for inactivity> tracking if accessed later.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=34204>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>> -- * Kalju kaljukass@gmail.com *
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