HelioHost Posted August 7, 2018 Posted August 7, 2018 Username: tech2, Server: Johnny, Main domain: tech2.heliohost.org Hello Team, Greetings!! I have HelioHost Acc. which I use to login daily, still from yesterday it was showing me an message that,You have not login your acc. for long time so it has been deactivated. I tried to renew acc. but the page was not working. Kindly revert asap. -- Warm Regards,Prajakta GhorpadeiTechWorks Technology Solutions Pvt. Ltd.
wolstech Posted August 7, 2018 Posted August 7, 2018 All Johnny accounts were disabled and archived due to planned maintenance. Please see our recent news post: https://www.helionet.org/index/topic/33812-johnny-maintenance/ The contents of these accounts will be available for download in the near future. If you're a donor, you can have the account moved on another server instead.
wolstech Posted August 8, 2018 Posted August 8, 2018 That's still to be determined. The reason for the maintenance is a severe memory leak on Johnny that kept causing it to run out of memory go down. We evacuated the server of all of its accounts while it was still working because creating proper archives means nobody will lose their data, and the account can be automatically restored to its prior state whenever the server is fixed. If we wait until it gets damaged from repeated crashing and/or fails entirely, its possible we'd end up with a mess that looks more like the mess that resulted from the crash back in May instead. We're still determining how to proceed, but it will likely be quite some time. There's a possibility that Johnny's looking at his second rebuild in 3 months. It's worth noting that Johnny is *meant* to be a test a server, and therefore he's unstable. When he works, uptime is generally less than 95% anyway due to overloading. Users actually needing reliable hosting should be on Ricky or Tommy. If you're a donor, I can restore your account on Ricky or Tommy instead so you don't need to wait. Provide a recent donation transaction ID and I'll be glad to move it for you. You're also able to sign up for Ricky or Tommy at midnight UTC for free if you wish instead, but you'll need to restore your backup manually in that scenario (links to download your backup will be made available in the near future). We give away a few free accounts each day on both servers, just be aware they fill quickly.
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