wolstech Posted August 7, 2018 Posted August 7, 2018 This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
hweb Posted August 8, 2018 Author Posted August 8, 2018 Hi, thanks for letting me know. I've tried to set up a new account with the Tommy invite but it hasn't worked. I created an account with the username 'hpw' and the domain the same as before, but when checking the account status, it says that there's no account associated with that username. I've tried going through the Tommy invite link again, but now it's invalid...
wolstech Posted August 8, 2018 Posted August 8, 2018 WWWAcct 12.6.0 © 2018 cPanel Inc....Sorry the home directory root home1 does not exist. Please create it or change the HOMEDIR value in etcwwwacct.conf to a directory that does exist. The /home1 share that points to our NAS is offline. Escalating to Krydos.
Krydos Posted August 8, 2018 Posted August 8, 2018 /home1/ is fixed, and a new invitation has been sent. Let us know if you have any other issues recreating your account.
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