wolstech Posted July 31, 2018 Share Posted July 31, 2018 It failed yet again, this time because you forgot the .com on it. mad2018 www.formyvillage 157.44.142.167 Tommy madapuram 2018-07-30 18:35:47 (XID ed8s85) The system cannot accept formyvillage as a domain name (domain name must have a valid TLD label). You need to type the full domain, WITHOUT the www, and WITH the .com. Try yet again please, and verify you can sign in afterwards. Link to comment Share on other sites More sharing options...
madapuram Posted July 31, 2018 Author Share Posted July 31, 2018 Hi mad2018Send me all files into new my account Link to comment Share on other sites More sharing options...
wolstech Posted July 31, 2018 Share Posted July 31, 2018 Working on it, I have to move you to Tommy first...Note that you won't be able to sign in until I finish the move. Once I'm done, you'll see a zip file and database in your home folder that you can use to restore your content. Link to comment Share on other sites More sharing options...
madapuram Posted July 31, 2018 Author Share Posted July 31, 2018 Ok thank you Link to comment Share on other sites More sharing options...
wolstech Posted July 31, 2018 Share Posted July 31, 2018 A file called public_html.zip and a database backup mad2017_db.sql.gz have been placed in your home folder. Please note that the public_html.zip is missing the WordPress installation as well as the contents of the s and d folder due to malware infection. In addition, you should validate your htaccess files to make sure they are correct. You can now sign in here: https://tommy.heliohost.org:2083/ (username should be mad2018, this form does not accept email addresses as usernames) and your domain is already working. If you need further assistance, please let me know. Link to comment Share on other sites More sharing options...
madapuram Posted August 3, 2018 Author Share Posted August 3, 2018 Thank you Link to comment Share on other sites More sharing options...
madapuram Posted August 4, 2018 Author Share Posted August 4, 2018 Hey my website is not working tell me problem Link to comment Share on other sites More sharing options...
wolstech Posted August 4, 2018 Share Posted August 4, 2018 See https://www.helionet.org/index/topic/33789-my-website-is-not-working-mad2018/ Link to comment Share on other sites More sharing options...
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