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Posted

Username: sds, Server: Johnny, Main domain: sds.heliohost.org

 

Dear Support,

 

I have an account on heliohost.org.

 

I can login into my control panel but if I type the url i.e

http://sds.heliohost.org then the website is not opening. I have the index

page etc uploaded.....

 

My user name is sds

 

Please look into it or please guide me if I am doing something wrong.

 

Hoping for your cooperation.

 

Regards

 

Aashim Soni

Posted

The reason we changed your ip is because the ip that your account was on is currently experiencing a ddos attack. The new ip should work a little better, but it's still not going to load quickly. The best solution is to move to Ricky or Tommy which aren't affected by the ddos.

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