[HH#542201] I cant access my account

[HelioHost]

Username: N/A, Server: N/A, Main Domain: N/A

 

Good Afternoon,

 

I have recently taken over the responsibility of updating the Hillcrest Oldtimers Hockey League web page, the information provided to me is below, I can't seem to Log on to the site to update the year end stats, Can you please advise as I am in a panic that I have done something wrong,

 

Information:

 

Hi Ellis..... it looks like you drew the short straw and win the maintenance of the oldtimers websites.

 

There are 2 identical websites, and both are on free webspaces. Because they are free, there is no guarantee

that they will be available 100% of the time. If one is down, the other one should be up. I've never had a situation where both have been down at the same time.

 

Also, because they are free, you have to access the Control Panel at least once a month or they will shut down the site. Not a problem in the winter, but you'll have to be careful once the hockey season is over.

 

I'm not sure what website training you have, but I don't have any. I built these sites by trial and error and asking GOOGLE a lot of questions. If you have any training at all, you'll probably laugh at the html that I use. But it got the job done.

 

The first website is... http://hillcrestoldtimers.x10.mx/

The Control Panel signin page is... https://www.x10hosting.com/sso/login

 

The Email field is... hillcres (No T)

The Password is... (removed)

 

The second website is... http://hillcrest.heliohost.org/

The Control Panel signin page is... https://johnny.heliohost.org:2083/ THIS IS THE WEBSITE I CANT ACCESS

 

The Username is... hillcres (No T)

The Password is... (removed)

 

Once you are in Control Panel, you'll use File Manager for everything you do.

 

Also, the first thing you should do is change my name and email to yours. You'll have to look around to find the

preferences or settings to make those changes.

 

There is an html editor in Control Panel to make the changes online, but I found it easier to update the files on my computer, then upload them. You can download the files you want to change, make the changes, then upload the new files. You'll need an html editor on your computer to do that.

 

Good Luck!

 

________________________________

 

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Edited May 15, 2018 by wolstech
Redact passwords

[wolstech]

First, the x10 one is not ours, that's an entirely different hosting company. As for the other one, that was on our Johnny server, which has failed. Please see the news: https://www.helionet.org/index/forum/1-news/

 

Backups of the website content can be had from https://heliohost.org/backup/ , after which you'll need to sign up again at midnight UTC when free registrations open (be aware they fill in minutes) or donate to receive an email invite that doesn't require waiting.

 

Finally, please don't send passwords in your emails. We can log in without them, and the email ends up posted on a public forum...

[HelioHost]

Thank you so much for the information,

 

How do I donate and how much is required to receive the e-mail for not havi=

ng to wait?

 

Noted about the passwords sorry I am new to all this,

 

Regards,

Ellis

 

-----Original Message-----

[wolstech]

You can donate here: https://www.heliohost.org/donate/ PayPal is our preference. Minimum is $1.

 

Please send the transaction ID once you donate and I'll send you the invite by email. Be aware that the invite sometimes ends up in spam, so you may need to check there once I send it.