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Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

I want to sign up with your webmail site but it keep on telling me to wait for 7 hrs some times 24 hrs so on. What is the problem and it is not possible for me to be on computer for such hrs.

 

What can I do?

Posted

We're not a webmail provider, we're a hosting company. Our accounts and servers are primarily meant for running a website, and while webmail is one of the features of an account, it's not the intended purpose of our services. The accounts also have a sending limit of 50 emails per day to prevent abuse (though you can request a higher limit).

 

Our registrations open at midnight UTC every day and fill within a few minutes. We normally offer a server called Johnny that has 24/7 registrations, but it crashed and is in the process of being repaired.

Posted

Thanks for your message. I am aware that you are a hosting company not a webmail provider.

I have been using your hosting and I really enjoy the company. Because of time different I may not be on internet at the midnight UTC. So i will like you to let me know what you have repaired the Johnny which work 24 hrs.

I wish you can help me create account with ricky.heliohost.org which I am trying to create but still it take much time like 8hrs and above which is not possible for me.

Please if it is possible you create account with ricky.heliohost.org, send me the password.

Thanks,

 

On Tuesday, May 8, 2018 5:43 PM, Heliohost Support wrote:

 

We're not a webmail provider, we're a hosting company. Our accounts and servers are primarily meant for running a website, and while webmail is one of the features of an account, it's not the intended purpose of our services. The accounts also have a sending limit of 50 emails per day to prevent abuse (though you can request a higher limit).

 

Our registrations open at midnight UTC every day and fill within a few minutes. We normally offer a server called Johnny that has 24/7 registrations, but it crashed and is in the process of being repaired.

 

You may view the status of your ticket by visiting:

 

https://www.helionet.org/index/index.php?showtopic2845

 

Thank you,

Heliohost support

https://www.heliohost.org/

https://www.helionet.org/

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