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Posted

Username: scstv, Server: Johnny, Main domain: scs.heliohost.org

 

Hi,

Is it possible to keep log client ip address who visits my site and watch

the log in Heliohost control panel ?

 

Thanks

Posted

Visitors to your site aren't logged because you picked the Johnny server. If you would like access to these sorts of logs we recommend switching servers to Ricky or Tommy.

Posted

Hi,

How to switch from Johnny to Tommy server? Can I use the same site URL

which I have currently in Johnny if I switch to Tommy?

 

Thanks!

 

On Tue, Apr 24, 2018 at 2:15 AM, Heliohost Support

wrote:

 

> Visitors to your site aren't logged because you picked the Johnny server.

> If you would like access to these sorts of logs we recommend switching

> servers to Ricky or Tommy.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2664

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

HI,

I have donated now. Below is the details:

Confirmation number: 8ST1155874989905F

Donation amount: 10,00 USD

Please move my existing account from Johnny to Tommy server. *username * :

scstv and email address sujandeycse@gmail.com

 

My site url should be as it is today which is http://scs.heliohost.org/

 

Thanks!

 

On Tue, Apr 24, 2018 at 3:09 PM, Heliohost Support

wrote:

 

> Yes, you can use the same url. Here are the instructions to move yourself

> https://wiki.helionet.org/Moving_your_account and if you're a donor an

> admin can move your account for you.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2664

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

Hi,

Thanks! What is the url of control panel?

 

On Tue, Apr 24, 2018 at 4:27 PM, Heliohost Support

wrote:

 

> You're on Tommy now. http://scs.heliohost.org/If you see a 404 error or a

> Johnny queued page please clear your browser cache and flush your OS DNS

> records.Thanks for the donation. We really appreciate it.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2664

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

HI,

Ok got it. Back to the original question, how to find ip address of visitor

who tried to access my site?

 

Thanks!

 

On Tue, Apr 24, 2018 at 4:30 PM, Heliohost Support

wrote:

 

> Hi,

> Thanks! What is the url of control panel?

> On Tue, Apr 24, 2018 at 4:27 PM, Heliohost Support

> wrote:

> > You're on Tommy now. http://scs.heliohost.org/If you see a 404 error or

> a

> > Johnny queued page please clear your browser cache and flush your OS DNS

> > records.Thanks for the donation. We really appreciate it.

> >

> > You may view the status of your ticket by visiting:

> >

> > https://www.helionet.org/index/index.php?showtopic2664

> >

> > Thank you,

> > Heliohost support

> > https://www.heliohost.org/

> > https://www.helionet.org/

> >

> >

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2664

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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