Jump to content

Recommended Posts

Posted

Username: N/A, Server: N/A, Main Domain: N/A

 

Username: predent, Server: Tommy, old Main? domain: almazdentistry.com, new

main domain: predents.com

 

Hi Heliohost! I finally secured the domain I've had my eye on for years.

Unfortunately, I am having some difficulty integrating the domain into my

Heliohost account.

 

1. On cPanel, my main domain is listed as predent.heliohost.org, but I am

pretty sure I filed a request to change it to almazdentistry.com many many

months ago. Is the change suppose to take effect on the portal? Did the

change never go through because I had almazdentistry.com listed as an

Alias? Regardless, I filed a new request earlier today to change it to

predents.com.

 

2. Is it possible to remove predent.heliohost.org from my account entirely?

 

3. I can't figure out how to update my AutoSSL to cover the domain. Is

there any way to update the certificate to include the new domain, or

is this something that I will just have to sit on until the current

certificate expires?

 

As a side note, during this transition period, is the best course of action

to keep almazdentistry.com as an alias or should I somehow figure out a

solution involving a .htaccess 301 redirect? Based on my understanding,

Heliohost only allows 1 top level domain which would require me to open a

hosting account elsewhere. Thank you for all of your help! Always

appreciate it!

Guest
This topic is now closed to further replies.
×
×
  • Create New...