andrelc Posted April 12, 2018 Share Posted April 12, 2018 (edited) Hi, I've created a website of my portfolio to send some emails to my clients. Yesterday I sent 113 emails and was instantly suspended ( login: alcdomain: andre.lcserver: johnnyemails per day: 250 please Edited April 12, 2018 by andrelc Link to comment Share on other sites More sharing options...
wolstech Posted April 12, 2018 Share Posted April 12, 2018 We have a limit of 50/day, which is why you're suspended. You've been unsuspended, though the server's being a bit slow to show that at the moment. If you see a suspended page, you should be able to wait an hour and clear your cache. If you need the limit raised, please explain why you need to send so many emails, and provide an example of what's being sent (note that we do not allow promotional/advertising emails of any kind), and we can consider raising your limit. Link to comment Share on other sites More sharing options...
andrelc Posted April 12, 2018 Author Share Posted April 12, 2018 I work with some artchitecture services. So, when I start new seasons of services, I send some emails to my clients. Yesterday I sent 113 emails, and I have other list with 500 emails :|, but if the limits is only 50/day, ok .. ps.: my website still suspended Link to comment Share on other sites More sharing options...
wolstech Posted April 12, 2018 Share Posted April 12, 2018 Please post an example of an email you've sent so we can consider increasing your limit. The account is not suspended, it just takes up to 12 hours for the suspended page to go away after being unsuspended. Link to comment Share on other sites More sharing options...
andrelc Posted April 12, 2018 Author Share Posted April 12, 2018 (edited) In this email (the same I sent), i'm telling about the new service (floor plans humanization) and I'm prospecting clients for a new jobs. https://ibb.co/j8FXp7 Edited April 12, 2018 by andrelc Link to comment Share on other sites More sharing options...
wolstech Posted April 12, 2018 Share Posted April 12, 2018 Thanks for the sample. Our other root admin Krydos is the one who usually approves these. Moving so he takes a look for you. Link to comment Share on other sites More sharing options...
Krydos Posted April 14, 2018 Share Posted April 14, 2018 I send some emails to my clients.How do you get your clients email addresses? What is the process for your clients to unsubscribe from your emails? Link to comment Share on other sites More sharing options...
andrelc Posted April 15, 2018 Author Share Posted April 15, 2018 i've a fisical list of email, visiting the clients one by one at street Link to comment Share on other sites More sharing options...
Krydos Posted April 16, 2018 Share Posted April 16, 2018 What is the process for your clients to unsubscribe from your emails? Link to comment Share on other sites More sharing options...
andrelc Posted April 16, 2018 Author Share Posted April 16, 2018 I know the clients, visiting one by one Link to comment Share on other sites More sharing options...
Krydos Posted April 16, 2018 Share Posted April 16, 2018 You've been approved for up to 250 emails per day. We don't whitelist very many people like this so if your account accidentally gets suspended again it's likely due to a bug in our system, and you should let us know immediately. 1 Link to comment Share on other sites More sharing options...
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