uzairjan Posted April 9, 2018 Share Posted April 9, 2018 server = tommy main domain = uzair.xyz heliohost users since 3 yrs Link to comment Share on other sites More sharing options...
wolstech Posted April 9, 2018 Share Posted April 9, 2018 That account is suspended for Phishing. HelioHost does not tolerate phishing activity of any kind, and for security reasons will not unsuspend, back up, or delete an account that was involved in phishing. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused. Link to comment Share on other sites More sharing options...
uzairjan Posted April 9, 2018 Author Share Posted April 9, 2018 I dont know maybe my code was venruble and some attacker have uploaded phishing there...... he must have have gain access to sqli query with file_priv() method and have uploaded shell or have bruteforce my cpanel i m sorry for issue caused but i have improtant data their Link to comment Share on other sites More sharing options...
uzairjan Posted April 9, 2018 Author Share Posted April 9, 2018 I have erp.zip and databases their please allow me to restore im your old users i know your terms and polices Link to comment Share on other sites More sharing options...
wolstech Posted April 9, 2018 Share Posted April 9, 2018 I wasn't the one who suspended this one, so I don't know what got it banned for phishing. I'll let Krydos take a look if he wants, but generally a phishing ban means you lose your data too. We don't want to accidentally give a criminal their stolen information. Link to comment Share on other sites More sharing options...
Krydos Posted April 11, 2018 Share Posted April 11, 2018 No, this account was definitely phishing. You'll just need to use your recent backup before the hacker got access. Link to comment Share on other sites More sharing options...
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