HelioHost Posted March 26, 2018 Posted March 26, 2018 Username: N/A, Server: N/A, Main Domain: N/A Dear Sir/Madam, On the 24th of March I signed up for your service after hearing many positive reviews about yourselves. After I signed up I chose the Tommy server but it was full so instead I chose the Johnny server after getting the message that I could switch over later on. After reading on your Wiki that I have to delete my account and resign up I did just that. However it gave me the error that my login was invalid before deleting. So I went back to the status page and checked the status of my email and it says it is pending verification. So I send off another verification email to myself and click on the validate email in the verification email. It takes me through the process of choosing a server again, however the, Tommy server has a wait time of over 6 hours I set an alarm to wait for the sign up to reopen. I wake up at midnight and refresh the server selection page in my browser and select Ricky as Tommy is full. However once I chose a username it gives me an error that my account is pending verification. I then clicked on resend verification and clicked on the link on the email but it said that the link has expired, so I did it again and the link still didn't work. Could you please fix this issue for me. Kind regards, Veeshi McMillan
wolstech Posted March 26, 2018 Posted March 26, 2018 The Tommy server is currently available to donors only (it used to be free, but it ran dangerously low on disk space so we had to limit it). Ricky offers the free midnight signups, and Johnny offers unlimited signups (but sacrifices performance to do so). Usernames cannot be reused without assistance on the forums (there's a matching forum account that needs renamed/removed), so if you had an account and deleted it, you'll need to either post from the old forum account to verify ownership so we can delete it, or pick a new username. Also, what username did you sign up under initially?
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