claod Posted March 23, 2018 Posted March 23, 2018 (edited) Hello,I'm new and Fench so I'm sorry for my English I read the FAQ (ok)I'm on Jhonny for now, I wanted to use Tomcat,Bad surprise : The delay : July 28 2018Is there any way to do it faster ? Donation ? I'll send you my kidneeeeeeeey ! hrum.If we can't accelerate the process I guess I'll need to move to Tommy : (In Tommy there is no free account, I need to donate, right ?)Or I just need to donate when I want to move my account from Jhonny to Tommy without removing my account ?( http://wiki.helionet.org/Moving_your_account is not clear for now sorry )At this point I needed to log out log in etc and .. dramaBefore I say anything I just want to ask few question for clarifications : Am I the only one failing 75% of the time when I log In ?When I manage to log in it takes 2 minutes, same time to log out (i'm on optical wires)When I finally Ioged in and I click on the cPanel link :------------------------------------------------------------------------------------------------------------Internal server Error500 The cPanel Server operation timed out at cpsrvd.pl line 531.-------------------------------------------------------------------------------------------------------------cpsrvd/11.62.0.16 Server at johnny.heliohost.org#GodPleaseKillMeAre these known issues ?I just want to know if all of this is normal, I'm not angry at all for anything because I know it's a free service, and I'm pleased for your work on creating and improving HelioHost.That's just ... that, I really want to work, and without any explanation I just feel a bit frustrated I'm Fench Thank you for your answers and clues, have a nice day Edited March 23, 2018 by claod
Krydos Posted March 24, 2018 Posted March 24, 2018 Since you picked Johnny you will frequently encounter high server load like you're describing. As it says when you're creating your account Johnny is an experimental server. That means it isn't suitable for production websites. Since Johnny is so overloaded it has a lower uptime (currently 95%), everything is considerably slower, and there are a lot more bugs than Ricky or Tommy. If you want tomcat access as soon as possible I would recommend making a donation https://www.heliohost.org/donate/ and telling us the username of your account, and transaction id. With that information an admin can move your Johnny account to Tommy without deleting it. If you don't want to make a donation you'll have to wait with the hundreds of other people who are already waiting for java on Johnny and it might take a couple months.
claod Posted March 24, 2018 Author Posted March 24, 2018 Hello Krydos,I will have donate one way or another, there is no data in this account for now but even if I can't do much I'll help a bit.I'll keep donating to support you If you could move my account to Tommy it would be nice The informations you requested : username : claod Paypal T.Id : 4DH97800ES227321RThank you again for your job
Krydos Posted March 24, 2018 Posted March 24, 2018 You're on Tommy now, but your domain isn't going to start working until you get your nameservers set to ns1.heliohost.org and ns2.heliohost.org If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records. Thanks for the donation. We really appreciate it.
claod Posted March 24, 2018 Author Posted March 24, 2018 Thank you very much KrydosYou were right, performences are her
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