[HH#13388] Error message while installing certificate

[HelioHost]

Username: rakesh73, Server: Johnny, Main domain: beepr.heliohost.org

 

 

Hello,

 

I am trying to install a certificate that I got from a CA . I get an error message during install process

I was waiting for java installation, so I thought I will enable https in the meantime.

Please can you look into this.

 

Thank you.

Rakesh Singh

[Krydos]

Johnny doesn't really support ssl very well. Since he's our experimental server his load can be sky high sometimes. When you get high load in the middle of a delicate process like installing an ssl certificate it will frequently crash, and you'll have to try again. There's even been a few accounts on Johnny where even I couldn't get ssl installed after dozens of tries. If you want https we recommend Ricky or Tommy. They both have autossl which means you don't have to do anything and ssl will be installed for you for free.

[HelioHost]

Here is the transaction ID for my donation: 4R7410902V909300E

If Tommy supports Java, please could you move my account to Tommy.

 

Thank you.

Rakesh Singh

 

Sent from Mail for Windows 10

 

From: Rakesh Singh

Sent: 12 March 2018 09:57

To: support@heliohost.org

Subject: Re: [HH#13388] Error message while installing certificate

 

Hello,

 

I would like to get my account moved to Ricky or Tommy. Please let me know how I can submit request for this.

I have already donated for the Lily server.

 

Thanks,

Rakesh

 

On Sun, Mar 11, 2018 at 6:33 AM, Heliohost Support wrote:

Johnny doesn't really support ssl very well. Since he's our experimental server his load can be sky high sometimes. When you get high load in the middle of a delicate process like installing an ssl certificate it will frequently crash, and you'll have to try again. There's even been a few accounts on Johnny where even I couldn't get ssl installed after dozens of tries. If you want https we recommend Ricky or Tommy. They both have autossl which means you don't have to do anything and ssl will be installed for you for free.

 

You may view the status of your ticket by visiting:

 

https://www.helionet.org/index/index.php?showtopic=32115

 

Thank you,

Heliohost support

https://www.heliohost.org/

https://www.helionet.org/

[HelioHost]

Hello,

 

I would like to get my account moved to Ricky or Tommy. Please let me know

how I can submit request for this.

I have already donated for the Lily server.

 

Thanks,

Rakesh

 

On Sun, Mar 11, 2018 at 6:33 AM, Heliohost Support

wrote:

 

> Johnny doesn't really support ssl very well. Since he's our experimental

> server his load can be sky high sometimes. When you get high load in the

> middle of a delicate process like installing an ssl certificate it will

> frequently crash, and you'll have to try again. There's even been a few

> accounts on Johnny where even I couldn't get ssl installed after dozens of

> tries. If you want https we recommend Ricky or Tommy. They both have

> autossl which means you don't have to do anything and ssl will be installed

> for you for free.

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic2115

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

[Krydos]

Your account is already on Tommy.