[Solved] Hotmail Blacklisted Heliohost

[r0nmlt]

 

[Krydos]

Please post the following information:

• Your cPanel username
  
• Your main domain
  
• The server that you are on
  

[r0nmlt]

Hi krydos,

 

My username is fcsltd

My main domain is fcs.com.mt

And i am on tommy

 

Thanks

[Krydos]

The hotmail blacklist removal page is returning a 503 error. We'll need to wait for them to fix their website.

[r0nmlt]

I think they have it on

 

https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3

[Krydos]

Ok, hopefully that helps.

[r0nmlt]

 

[r0nmlt]

I tried sending emails from tommy to hotmail, but they are bouncing. I think its all users sharing tommy's ip that should be having this issue, but since i have seen nobody else bringing it up could anybody please test it from their account and see if they get refused emails

[wolstech]

Do you have an address you would like me to send something to?

[r0nmlt]

Thanks wolstech. No address is particular as hotmail is refusing all emails to any hotmail.com or outlook.com address i try to send to.

[r0nmlt]

SMTP error from remote mail server after pipelined MAIL FROM:<xxx@fcs.com.mt> SIZE=1651: 550 5.7.1 Unfortunately, messages from [65.19.143.6] weren't sent. Please contact your Internet service provider since part of their network is on our block list (AS3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [CO1NAM03FT053.eop-NAM03.prod.protection.outlook.com]

[r0nmlt]

The above is the contents of the bounced emails

[Krydos]

If you can find a functional url to request blacklist removal let us know. The only link I could find gives a 503 error.

[r0nmlt]

Already gave you this (see anove)and you used it but nothing changed

 

https://support.microsoft.com/en-us/getsupport?oaspworkflow=start_1.0.0.0&wfname=capsub&productkey=edfsmsbl3&ccsid=636568083781148764

[r0nmlt]

Problem resolved itself.  Thanks to all that helped

Edited March 17, 2018 by r0nmlt