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Posted

Hi

Username : anjali    
server : johnny
main domain : anjali.heliohost.org
add on domain : anjaliheritage.com

to access my domain always on the "Account Queued" Status.
now i am trying to add addon domain "anjaliheritage.com" there is DNS error show ( A DNS entry for “anjaliheritage.com” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed )

Please help me.

Thanking You.

 

Posted

Johnny is known for issues with addon domain installation due to load. Try creating the subdomain anjaliheritage.anjali.heliohost.org and see if the domain appears in your addon domain list after that.

 

If so, wait 12 hours and it'll work.

 

If not, we'll need to clean up the DNS entries for you.

Posted

I created the addon domain anjaliheritage.com for you, and it should start working within 12 hours. Let us know if it doesn't.

Posted

Hi

With new update.....

 

after clear all dns entry now addon domain creation successfully " with same dns error"  but this time addon domain shown in list and subdomain also.

and all DNS entry is pointing to anjaliheritage,com

 

please check is this correct.

let us see  hopefully problem is solved.

 

Thanking You.

Posted

Hi

sorry this a spelling mistake by me.

sir this is anjaliheritage.com purchased on 28.01.2018

now today i checked my cpanel there is no addon domain and no subdomain entry found.

but DNS zone file record anjaliheritahe.com is there.

anjaliheritage.com. 14400 IN A 64.62.211.131 www.anjaliheritage.com. 14400 IN CNAME anjaliheritage.com

and all entry is there.

 

Thanking You.

Guest
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