nasserot Posted February 18, 2018 Share Posted February 18, 2018 Eu não estou entendendo o porque, desde quando redirecionei o meu domínio para painel.heliohost.org ele fica assim "Account Queued", observe imoveisamurel.site, como posso resolver isso? Link to comment Share on other sites More sharing options...
Luigi123 Posted February 18, 2018 Share Posted February 18, 2018 Translate from translate.google.com: I am not understanding why, since when I redirected my domain to panel.heliohost.org it becomes so "Account Queued", note imoveisamurel.site, how can I solve this? Link to comment Share on other sites More sharing options...
Luigi123 Posted February 18, 2018 Share Posted February 18, 2018 It’s working for me. Please clear your cache. Moved to Suspended and Queued Accounts. Link to comment Share on other sites More sharing options...
nasserot Posted February 19, 2018 Author Share Posted February 19, 2018 (edited) Toda vez que eu acesso o site ele me redireciona para o seguinte endereço http://www.imoveisamurel.site/cgi-sys/defaultwebpage.cgi ScreenShot Translate from translate.google.com: Every time I access the site it redirects me to the following address http://www.imoveisamurel.site/cgi-sys/defaultwebpage.cgi Edited February 19, 2018 by Luigi123 Link to comment Share on other sites More sharing options...
wolstech Posted February 19, 2018 Share Posted February 19, 2018 (edited) That domain is not associated with any account in our system, which is why it's queued. Did you remember to add it to cPanel? It needs to be added as an alias if it should show the same content as your main domain, or as an addon if it should show different content. Also, the DNS is incorrect. Please change your name servers to ns1.heliohost.org and ns2.heliohost.org. Your current DNS settings are not supported: https://bybyron.net/php/tools/dns_records.php?domain=imoveisamurel.site&rec=ALL After adding, it takes up to 12 hours to start working. Edited February 19, 2018 by wolstech ...and the DNS... Link to comment Share on other sites More sharing options...
nasserot Posted February 19, 2018 Author Share Posted February 19, 2018 (edited) Os atendentes do domínio devem ter mudado para o DNS da hospedagem deles, vou arrumar isso e tentarei adicionar o domínio. Translated via translate.google.com: The domain attendants must have changed their hosting DNS, I'll sort this out and try to add the domain Edited February 19, 2018 by Krydos added translation Link to comment Share on other sites More sharing options...
Krydos Posted February 19, 2018 Share Posted February 19, 2018 As English is the only language any of us speak, it would be a lot easier to help you if you could translate your own posts. Link to comment Share on other sites More sharing options...
nasserot Posted February 22, 2018 Author Share Posted February 22, 2018 The topic was resolved, the problem was really that the DNS did not point to the Helium Host nameserver, after the DNS is pointing to the Helios Host nameservers it is necessary to add a Domain Alias that is in the cPanel when you log in, thanks to all. Link to comment Share on other sites More sharing options...
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