sachinh Posted February 11, 2018 Share Posted February 11, 2018 Hello, it's been more than 24 hours since I created my account on HelioHost (on Johnny). I have started a test website on my default domain which is http://smartsegregator.heliohost.orgbut when I open the domain, I get a message saying Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel.I checked this forum and also cleared my browsing cache. But, I am still getting the same message. Can you guys please check if my account is active or not? Thanks in advance! Link to comment Share on other sites More sharing options...
wolstech Posted February 11, 2018 Share Posted February 11, 2018 Johnny's maintenance script seems to have frozen, so accounts are not processing like they're supposed to. This has been a fairly common problem the past few weeks for some reason. You're not the only one experiencing this, All 104+ users who made an account on Johnny in the past day have this issue. Krydos needs to restart it again. Moving. 1 Link to comment Share on other sites More sharing options...
Krydos Posted February 12, 2018 Share Posted February 12, 2018 Sorry for the delay. The script is running again, and everything should be back to normal soon. 1 Link to comment Share on other sites More sharing options...
sachinh Posted February 12, 2018 Author Share Posted February 12, 2018 Hi guys, Thanks for the quick reply, but I am still getting the same error. I also cleared the browser cache before checking. Could you please tell me what's wrong? Link to comment Share on other sites More sharing options...
wolstech Posted February 12, 2018 Share Posted February 12, 2018 The server was likely still working through its backlog from being stopped for the past day. Your account seems to be working now though. If it still shows queued for you after clearing your cache again, try another browser and internet connection (e.g, a cell phone on its data plan). 1 Link to comment Share on other sites More sharing options...
sachinh Posted February 12, 2018 Author Share Posted February 12, 2018 Got it! Instead of referring just to my domain, I referred to smartsegregator.heliohost.org/index.php and it works. Thanks for the quick replies guys. Sorry for the trouble Link to comment Share on other sites More sharing options...
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