vukosyst Posted February 8, 2018 Share Posted February 8, 2018 (edited) We requested Java/Tomcat functionality earlier, but now cPanel tells me Java is "not currently enabled" and I need to request access. What happened!? Edited February 8, 2018 by vukosyst Link to comment Share on other sites More sharing options...
wolstech Posted February 8, 2018 Share Posted February 8, 2018 Did you get suspended or go inactive for any reason? Both of those will cause you to lose your Java. Link to comment Share on other sites More sharing options...
vukosyst Posted February 8, 2018 Author Share Posted February 8, 2018 (edited) Not that I'm aware of, I didn't receive any messages... How could I have become inactive? Please let me know what caused this and how to prevend this happening in the future. Thanks! Edited February 8, 2018 by vukosyst Link to comment Share on other sites More sharing options...
wolstech Posted February 8, 2018 Share Posted February 8, 2018 You would have received 2 emails (a few days before and at the time of inactivity suspension) if you'd gone inactive, and you also would have had to renew your account manually. Considering your response, it sounds like something else happened. Lets see what Krydos says... Link to comment Share on other sites More sharing options...
Krydos Posted February 8, 2018 Share Posted February 8, 2018 Quote Notice: In order to keep load levels low and provide Java support to the largest number of accounts we will remove Java access from any accounts that become suspended or inactive. Additionally, if the server is at maximum and there is a queue of accounts waiting to receive Java support we may need to remove Tomcat access from accounts that aren't using it.Source: https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.php You probably lost it due to lack of use. Even if you don't use it at all it increases load levels simply by having it installed on your account. It's really not a big deal on Tommy though. Just request it again and in less than 24 hours you'll have access again. If you lose java for lack of use on Johnny you're looking at a couple month wait. Link to comment Share on other sites More sharing options...
vukosyst Posted February 9, 2018 Author Share Posted February 9, 2018 (edited) That's good to know. Have our configuration settings in deploy.conf (deploying to vukosyst_web from vukosyst_web.war) been saved? If not, could you please reapply them? Thanks! Edited February 9, 2018 by vukosyst Link to comment Share on other sites More sharing options...
Krydos Posted February 9, 2018 Share Posted February 9, 2018 You can deploy your .war file at https://tommy.heliohost.org:2083/frontend/paper_lantern/java/index.live.php Link to comment Share on other sites More sharing options...
vukosyst Posted March 11, 2018 Author Share Posted March 11, 2018 (edited) It seems our servlet has been undeployed, for some reason. Java was still active, but requesting the servlet resulted in a 404 error. Why!? We use our servlet regularly and I logged into my account after an inactivity warning, so that cannot have caused this issue. I now redeployed our WAR file, but I certainly hope this won't happen again... [edit] Deployment is pending for over 10 minutes now, but still didn't succeed, has deploy.conf been changed? [/edit] Edited March 11, 2018 by vukosyst Link to comment Share on other sites More sharing options...
Luigi123 Posted March 11, 2018 Share Posted March 11, 2018 It seems our servlet has been undeployed, for some reason. Java was still active, but requesting the servlet resulted in a 404 error. Why!? We use our servlet regularly and I logged into my account after an inactivity warning, so that cannot have caused this issue. I now redeployed our WAR file, but I certainly hope this won't happen again... [edit] Deployment is pending for over 10 minutes now, but still didn't succeed, has deploy.conf been changed? [/edit] We are having an issue with the Java system on Tommy. We will get this fix as soon as possible. Sorry for inconvenience. Link to comment Share on other sites More sharing options...
wolstech Posted March 12, 2018 Share Posted March 12, 2018 To clarify, the script that handles Java requests and deployments on Tommy malfunctioned while trying to process a deleted account, and subsequently removed Java from everyone on the server, which also undeployed every WAR on the server. We're slowly working to restore Java to everyone who had it, but it has to be done manually for every account. WAR files will need to be redeployed when Java shows as active in cPanel for your account. Link to comment Share on other sites More sharing options...
vukosyst Posted March 12, 2018 Author Share Posted March 12, 2018 Apparently Java was restored on our account already, as the 'deploy' button was visible. However, deployment of our WAR file is still pending, it's been pending for about 12 hours now... What's happening? Link to comment Share on other sites More sharing options...
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