[Solved] Request additional emails per day

[csalem]

Dear HelioHost,

 

I am using your services to host a bug tracking system for a company [ParanormalConfigurations].

Mantis automatically sends update emails when certain things happen.

For example, when the status is changed to "resolved", Mantis emails the reporter saying that the issue has been fixed.

However, we expect to have a lot more clients use this at some stage and therefore I would like to request additional emails.

 

I am requesting this preemptively so as not to have to worry about email sending issues in the future.

It also has security uses e.g. Forgot Password, Account Activation.

 

Thanks for reading.

 

Yours sincerely,

Redstone

CSO/CDO

ParanormalConfigurations

 

PS:

User - redweb

Main domain - redweb.heliohost.org

[Krydos]

• Where do you get your email addresses from?
• How do recipients unsubscribe from your emails?
• How many emails do you expect to send per day?
• Please provide an example of one of your emails.

[csalem]

1. A user registers for our website and an email activation message is sent.

2. See attached screenshot of profile settings -> Preferences

3. Depends on how much our business grows.  Most likely, it will be around 200 emails a day.  If I need more, I will request here.

4.

The system would send emails on events such as being assigned to an issue, issue status being changed, registration, password resets, account updates etc.

Example provided is an account updated warning.  This is sent by the system when myself or Tom [CEO] adds one of our clients to a project.

Your account has been updated by an administrator. A list of these changes is
provided below. You can update your account details and preferences at any time
by visiting the following URL:

http://paranormalcfg.ml/account_page.php

Username administrator => Redstone

Example below is a password reset message.

Someone (presumably you) requested a password change through e-mail
verification. If this was not you, ignore this message and nothing will happen.

If you requested this verification, visit the following URL to change your
password:

http://paranormalcfg.ml/verify.php?id=1&confirm_hash=<reset hash here>


Username: administrator
Remote IP address: **.***.***.***

Do not reply to this message

I hope that this is enough evidence for you.  If needed, I will be able to register with a dummy account.

[wolstech]

 

2. See attached screenshot of profile settings -> Preferences

 

In the USA where we are based, a user needs to be provided a way to opt out of further emails from within the mail itself, so an unsubscribe link will be needed. Other than that, it sounds good.

 

Krydos will take a look at this and decide when he sees your response.

[csalem]

I have added a link with information to unsubscribe from emails in the registration email.

Do I need to have it on every email?

 

EDIT: There seems to be no way to add the message on every email.  Is the first message sufficient?

EXTRA INFO:

$s_new_account_do_not_reply = 'Do not reply to this message.  To unsubscribe from future emails, please go to http://paranormalcfg.ml/account_page.php';

Inside strings_english.txt in the lang folder.

Edited February 1, 2018 by csalem

[Krydos]

Can you add something like this header to each email?

List-Unsubscribe: <mailto:unsubscribe@paranormalcfg.ml>, <https://paranormalcfg.ml/path/to/unsubscribe/script.php>

You will then need to monitor the email address unsubscribe@paranormalcfg.ml and prevent emails from going to an address that gets listed. The link could be a way for them to delete their account maybe?

 

You can read about that header at http://www.list-unsubscribe.com/

[csalem]

Could I omit the email and send them to the preferences page to disable the emails?

[csalem]

I don’t know where to place this line.
The config file is unclear. Please could you assist?

 

EDIT: I have added the header on line 1322 of 

/home/redweb/public_html/paranormalcfg.ml/htdocs/core/email_api.php Edited February 1, 2018 by csalem

[Krydos]

You've been whitelisted to send up to 200 emails per day. Let us know if you have any problems.

[csalem]

Thank you very much!