HelioHost Posted January 17, 2018 Posted January 17, 2018 Username: N/A, Server: N/A, Main Domain: N/A hi, sir/madam,good day, I have an account in heliohost, it has been archived due to inactivity forsome time. I would like to request to unarchive the account. thank you Account ID: kk.nesan@gmail.com regards,Kugan Kumar
Krydos Posted January 17, 2018 Posted January 17, 2018 There is no records in our system of an account ever existing with that email address. When was the last time you logged in?
HelioHost Posted January 17, 2018 Author Posted January 17, 2018 Extremely sorry, i sent wrong email address, this is the correct email address: messier31.lab@gmail.com thank you On Wed, Jan 17, 2018 at 2:21 PM, Heliohost Support wrote: > There is no records in our system of an account ever existing with that> email address. When was the last time you logged in?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic1463>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted January 17, 2018 Posted January 17, 2018 Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
Krydos Posted January 17, 2018 Posted January 17, 2018 Done. You should now be able to log in and your website should start working within 12 hours.
Recommended Posts