[Solved] Request:Server Move

[stvef]

Hi,

My account is currently running on Johnny, but I would like to move to Tommy for stability an speed.

 

I just made a donation. Could I please have my account moved to Tommy?

 

Transaction ID: 6YY10489MR5530146

 

Account to move : stvef

 

 

Thanks!

 

[Krydos]

That donation has already been used to create a Tommy account. If both accounts are yours please be aware that since you're allowed to create as many websites on your one account as you want you're only allowed to have one account total. You can delete any accounts in excess of one by going to http://www.heliohost.org/classic/support/scripts/delete

[stvef]

Sorry, confused.. I donated earlier today in order to skip the hastle of moving manualy etc... had to put request here after a delay, due to having to register on the forums separately etc.

I do not want an additional account, I just want the stvef moved, as stated. 

Not sure if the donation page created it? in either case not sure what to do now, as I want the account i have had for months on the tommy server, nothing else

I just checked my emails and since paypal message, nothing from heliohost except the forum signup I had to do, nothing about donation used for anything.

So how can it be that "that donation has already been used to create a Tommy account" ?

Thanks

Edited January 16, 2018 by stvef

[Krydos]

The donation with the transaction ID 6YY10489MR5530146 was made on January 16th by the email address stp....@....mail.co.uk. That same email address created a Tommy account on 2017-07-16 with the username stp.... (matches email address) with the domain http://anta.heliohost.org/ and it was last logged in to today. Are you saying this Tommy account isn't yours?

[Krydos]

I'm going to also point out that stp.... account on Tommy was logged in to today from the same IP address that you're posting these messages from.

[stvef]

sorry, I thought I had that anta account hosted elsewhere, and don't actually use it (you can probably tell) I might have logged in with autologin earlier.

I can delete the anta, but I am still in a strange position, more so as about half hour ago, I was sent a Tommy invitation!

I just want my stvef on Tommy as I am always getting complaints from visitors due to it often not even loading or MySQL overload errors etc.

So can this be done for me if I delete anta? (I haven't yet as I'll be causing more problems for myself if I delete this/'my' tommy account!)

Incidentally, its strange you received payment from that email, although it is a backup email, my PayPal address is correo....@

 

Thanks

[Krydos]

Of course, ignore the correo.....@gmail.com invite, delete the stp.... Tommy account, and let me know. Once that is done I can move stvef from Johnny to Tommy.

[stvef]

Thanks for your help in sorting this out.

I have now deleted stp* account

 

Thanks

[Krydos]

You're on Tommy now. http://stvef.ga/

 

If you see a 404 error or a Johnny queued page please clear your browser cache and flush your os dns records.

 

Thanks for the donation. We really appreciate it.

[stvef]

Thanks for your help, very appreciated!

[stvef]

I am getting error on the page:

Warning: mysqli_connect(): (HY000/1049): Unknown database 'stvef_..........

The database is present when I log in, so exists but the php script running server-side can't find it?

Maybe this will resolve itself?

thanks

 

EDIT: 

If I use 'localhost' instead of 'stvef.ga' in the mysqli_connect function, it works... I'll just change it (it worked before). Thanks

Edited January 17, 2018 by stvef

[Krydos]

What host are you using?

[stvef]

Not sure what you mean, I was using stvef.ga in php, now localhost. eg:

 

This worked before the move to tommy:

$con=mysqli_connect("stvef.ga","USERNAME","PASSWORD","stvef_DATABASE_NAME");

 

but now doesn't work!, however, this NOW does:

$con=mysqli_connect("localhost","USERNAME","PASSWORD","stvef_DATABASE_NAME");

 

I have changed my php code to now use localhost (I vaguely recollect that I had the opposite problem on Jonny, hence why I didn't use localhost originally).

However, it seems this only works on certain pages, eg players.php.... most of the others still won't work.. really confusing inconsistent behaviour!

 

Also, the error changed from 'unknown database' to Warning: mysqli_connect(): (HY000/1045): Access denied for user 'stvef_***'@'tommy.heliohost.org' (using password: YES) in /home/stvef/public_html  Shortly after I posted the previous post

 

EDIT: Seems to ALL be working now (using localhost only)

Edited January 17, 2018 by stvef

[wolstech]

The fact that stvef.ga worked before is actually kind of odd...that usually won't work. Putting localhost is indeed the correct setting to be using.