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[Solved] Request for moving wsl to Tommy after Paypal payment (Transaction ID: 0CN40983YX145305X)


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Posted

Dear Ladies and Gentlements,

please move wsl to server tommy.

Paypal transaction (ID 0CN40983YX145305X) made on 01/07/2018.
Also emailed to you, but no transfer oder answer received.

Thanks in advance!

Best regards

Walter
 

Posted

Thank you for the donation. The move process is not automatic and requires that you post here and have it manually moved. You didn't receive an invite because you already have an account.

 

Escalating to get this moved for you.

Posted

All is fine!

After removing the downloaded Filezilla FTP settings and connect directly to tommy.heliohost.org (without ftp.wsl), all is fine!

The problem is your downloadable settings:
<Host>ftp.wsl.heliohost.org</Host>

Thank you for your fine and quick service!

Best regards
Walter

Posted

<Host>ftp.wsl.heliohost.org</Host>

 

Yeah, that won't work. It needs to be tommy.heliohost.org as you discovered. Not sure why cPanel always tries to do that, it's never worked properly on any of our servers.

 

Either way, glad you got it figured out :) Let us know if you need anything else.

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