HelioHost Posted January 6, 2018 Posted January 6, 2018 Username: jeos2812, Server: Johnny, Main domain: jeos2812.heliohost.org how long it takes to activate the hosting it's been 24 hours and it still has not been activated, purto 80 is blocked best regards
maicol07 Posted January 6, 2018 Posted January 6, 2018 Well... for me your website is visible now...try clear your browser cookies and cache
jeos2812 Posted January 6, 2018 Posted January 6, 2018 this visible friend, but the databases do not connectI get "500 Internal Server Error" please check
jeos2812 Posted January 6, 2018 Posted January 6, 2018 already delete it friend, keeps coming the same when I try to connect to the database check yourself http://jeos2812.heliohost.org/stats/top.php
maicol07 Posted January 6, 2018 Posted January 6, 2018 (edited) You can find it in the stats folder in File Manager in CPanel Edited January 6, 2018 by maicol07
jeos2812 Posted January 6, 2018 Posted January 6, 2018 I think I do not have access to this file because I can not get it anywhere. I have tried in another way, and the hosting does not read me .php files when uploading any I get the same error 500
wolstech Posted January 7, 2018 Posted January 7, 2018 Did you change the permissions of the files? They upload as 664, but need to be changed to 644 in order to work.
wolstech Posted January 7, 2018 Posted January 7, 2018 Database host is localhost for scripts running on our server. If you want to access it remotely from your computer, you must enable remote access in cPanel, then use johnny.heliohost.org as the host name.
jeos2812 Posted January 7, 2018 Posted January 7, 2018 perfect, so I have it and it tells me that I do not have access the user and the name of the database are correct and does not connect
jeos2812 Posted January 7, 2018 Posted January 7, 2018 problem solved thank you very much for your help friends
Luigi123 Posted January 7, 2018 Posted January 7, 2018 No problem. Let us know if you need any help or have any questions
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