Error Add Domains

[alvares]

Hello,

 

Error Add Domain, what is wrong? please me help.

 

[Luigi123]

I think its telling you that you need to use our nameservers to make it work.

 

ns1.heliohost.org

ns2.heliohost.org

[alvares]

I know "ns", register "NS" is denied, this message "Search refused"

 

pls help me?!

 

[Krydos]

We've had problems with registro.br before because they do things backwards from every other domain registrar in the world. Here are your options:

• Transfer your domain to a real domain registrar like namecheap.com
• Contact registro.br support and make them set the nameservers for you.
• Change you main domain.

[alvares]

@Krydos,

 

1) not free.

2) look a message support (https://i.imgur.com/wx6Xc6z.png)

3) i try not work.

 

@miwilc,

 

not free.

[wolstech]

It failed because you didn't change the main domain correctly, or it failed. I see an entirely different domain sandroalvares.com.br as your main domain, but you're trying to register camile.com.br...

 

Try again, and if it still doesn't work, I'll change it for you.

[alvares]

@wolstech,

 

I not try change other main domain, im trying more add domain from cpainel is not work sure limit 1 free?

[wolstech]

You have to change it to configure the second one. Once the nameservers are set on the second one, you can change it back. And add the second one as an add on domain.

 

It only needs to be your main domain long enough to get registro.br to let you change the name servers.

 

Be aware your current main domain will stop working for the duration of the setup process.