HelioHost Posted November 15, 2017 Posted November 15, 2017 Username: zest, Server: Johnny, Main domain: zest.heliohost.org Dear Team, I just created some sub account for ftp use with password.. But I am unable to connect ftp using *filezilla* with the same password,its showing 'Login Authentication Failed' after putting the password.. Please help me regarding this.. If any default passwords are generated &set for these accounts, please provide me the information,or else provide me the best solution regarding this problem as soon as possible... My mail id: *zestsolution.northeast@gmail.com* *Thank you...*
Luigi123 Posted November 16, 2017 Posted November 16, 2017 Try these settings:Host: johnny.heliohost.orgPort: 21Protocol: FTPLogon type: NormalUsername: <same as cpanel>Password: <same as cpanel>
HelioHost Posted November 19, 2017 Author Posted November 19, 2017 I am Facing Same Problem, as I said earlier.. please check my ftpconfiguration... On Wed, Nov 15, 2017 at 7:07 PM, Heliohost Support wrote: > Try these settings:> Host: johnny.heliohost.org> Port: 21> Protocol: FTP> Logon type: Normal> Username: > Password: >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic0537>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted November 20, 2017 Posted November 20, 2017 Host: johnny.heliohost.org Port: 21 Protocol: FTP Encryption: Use plain FTP Logon type: Normal Username: hotel@zest.heliohost.org Password: <whatever you picked>
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