HelioHost Posted November 9, 2017 Posted November 9, 2017 Hello,I just sign up to helliohost but and create ftp account but tryto log in the response i got is no server exist what did i do wrong?
HelioHost Posted November 9, 2017 Author Posted November 9, 2017 kitshh.heliohost.org On 11/9/17, Heliohost Support wrote:> What is your username or main domain?>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=30441>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted November 9, 2017 Posted November 9, 2017 Do these settings work? SFTP host: tommy.heliohost.org SFTP port: 1342 SFTP protocol: SFTP SFTP logon type: Normal SFTP Username: kitshh SFTP password: <same as cpanel>
HelioHost Posted November 9, 2017 Author Posted November 9, 2017 it works but what about ftp On 11/9/17, Heliohost Support wrote:> Do these settings work?SFTP host: tommy.heliohost.orgSFTP port: 1342SFTP> protocol: SFTPSFTP logon type: NormalSFTP Username: kitshhSFTP password:> >> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=30441>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
Krydos Posted November 9, 2017 Posted November 9, 2017 We strongly recommend using SFTP as it's a secure and encrypted file transfer. If you insist on using FTP, which passes the password and everything else in clear text that anyone who knows how to could intercept, try these settings: FTP host: tommy.heliohost.org FTP port: 21 FTP protocol: FTP FTP logon type: Normal FTP Username: kitshh FTP password: <same as cpanel>
HelioHost Posted November 9, 2017 Author Posted November 9, 2017 all right i will choose sftp thank you On 11/9/17, Heliohost Support wrote:> We strongly recommend using SFTP as it's a secure and encrypted file> transfer. If you insist on using FTP which passes the password and> everything else in clear text that anyone who knows how to could intercept> try these settings:FTP host: tommy.heliohost.orgFTP port: 21FTP protocol:> FTPFTP logon type: NormalFTP Username: kitshhFTP password: >>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic=30441>> Thank you,> Heliohost support> https://www.heliohost.org/> https://www.helionet.org/>>
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