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Posted

Good afternoon,

I am planning to switch to your hosting services. I am wondering what my

options are with Let's Encrypt? Do you guys support this?

 

Thank you,

 

--

Andrew Gluck

Posted

You can install an LE certificate instead if you wish, but they would need to be manually renewed every 90 days. Tommy and Ricky offer free automatic SSL certificates through Comodo though, so there's no need to use LE. These certificates issue themselves within 24 hours of creating a domain, and renew on their own as they approach their expiration date.

 

On Johnny, LE is your only option, and manual renewals are required. We don't offer automatic SSL on that server. We have a guide on our Wiki for using LE with our servers: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate

Posted

Awesome, thank you for the quick reply, I did not expect that with a five

man volunteer team. I found your forum immediately after sending the email.

I will always check the forum first and keep questions to a minimum.

 

That will not be a problem at all. I am already going to be signing in once

a month anyway to keep my account live, it will be nothing to make the

renewal part of my regimen.

I want to tank you all for the amazing service you are offering. I went

ahead and switched over. Every add that I saw I clicked on as well, as I

can not donate yet.

 

I am using johnny right now, so I believe that LE will be my best option.

 

Cheers,

Andrew

 

On Mon, Oct 23, 2017 at 7:42 AM, Heliohost Support

wrote:

 

> You can install an LE certificate instead if you wish, but they would need

> to be manually renewed every 90 days. Tommy and Ricky offer free automatic

> SSL certificates through Comodo though, so there's no need to use LE. These

> certificates issue themselves within 24 hours of creating a domain, and

> renew on their own as they approach their expiration date.

>

> On Johnny, LE is your only option, and manual renewals are required. We

> don't offer automatic SSL on that server. We have a guide on our Wiki for

> using LE with our servers: http://wiki.helionet.org/

> Installing_a_Let%27s_Encrypt_SSL_Certificate

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic0204

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

 

--

Andrew Gluck

Posted

The only thing to watch for is that, with Johnny, he often bogs down or errors out while adding domains/changing certificates due to the fact he's a very crowded server. He's meant as a "starter"/"demo" server for experimenting with the service, so we focus more on letting our users play around with the service. Johnny also has older software on it because of our Ruby on Rails hosting being on that server (cPanel dropped support for this, so we're unable to upgrade the server).

 

If you need something stable that's going to be reliably up and fast, I'd recommend trying to sign up on Ricky or Tommy (even though you can't donate yet, we have a few free registration slots that open at midnight UTC every day and fill quickly). The performance is much better and there's very few errors compared to Johnny. You also get more functionality like different versions of PHP, newer Java and ASP.NET, Automatic SSL, instant domain activation, and a few other things.

 

We hope you enjoy your time here. If you need anything, feel free to send us another email or post on our forums. We're here to help!

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