umakantm Posted October 21, 2017 Posted October 21, 2017 dear admin, I want to add "mishra.work" as my addon domain. But when I try to add this domain "mishra.work" as an addon domain it shows the message (XID fx8hwf) The domain “mishra.work” already exists in the Apache configuration. However, the domain "mishra.work" is not appearing in the addon domain list. How to proceed with addon domain?? please solve this problem and reply. user name- umakantsub domain - triz.heliohost.org
Bailey Posted October 21, 2017 Posted October 21, 2017 This happens a lot on Johnny, its due to it being a long task and the server having high load. One of the admins will escalate it and Krydos will add it to your account manually...
wolstech Posted October 22, 2017 Posted October 22, 2017 This support request is being escalated to our root admin.
Krydos Posted October 22, 2017 Posted October 22, 2017 The addon domain mishra.work should now show up under your addon domains page, and should start working within 24 hours.
Krydos Posted October 23, 2017 Posted October 23, 2017 mishra.work is not hosted on our servers. Marking this thread as solved.
umakantm Posted October 24, 2017 Author Posted October 24, 2017 (edited) Thank you very much. Now mishra.work is showing in the list. However, I am trying to add "ipsita.mishra.work", "umakant.mishra.work", "soubhagya.mishra.work" as addon domains. But all of those showing similar error message after long waiting time. the domains are also not appearing in the domain list. error msg-The adminbin “park” in the “Cpanel” namespace call to function “ADD” ended prematurely: The subprocess ended prematurely because it received the “ALRM” (14) signal. please solve this problem for me. do I need to write in this forum for every addon domain in future? user name- umakantsub domain - triz.heliohost.org Edited October 24, 2017 by umakantm
wolstech Posted October 24, 2017 Posted October 24, 2017 please solve this problem for me. do I need to write in this forum for every addon domain in future? On Johnny...pretty much. A significant portion of (i.e. most) domain adds fail on Johnny in my experience. It's caused by the server being severely overcrowded. Ricky and Tommy don't have this issue. Both of those servers will add a domain correctly without assistance.
umakantm Posted October 24, 2017 Author Posted October 24, 2017 what should I do now? how do I create addon domain? should I transfer account to ricky or tommy? what happened to stevie? I had an account in stevie long back which stopped working. so I created an account in johny.please advise.
wolstech Posted October 24, 2017 Posted October 24, 2017 what should I do now? how do I create addon domain? should I transfer account to ricky or tommy? what happened to stevie? I had an account in stevie long back which stopped working. so I created an account in johny.please advise.Ricky is what used to be Stevie. Hard disk 1 (10 years old) died in the server. When we rebuilt it, we switched to a virtual machine model, meaning Stevie is the hardware, but the VM that does the hosting needed a name, so we called it Ricky. Then the remaining disk (also 10 years old...) went bad after 3 months, so we re-disked the server and rebuilt it again, keeping the Ricky name. It's the same hardware with new hard disks and much newer software.Stevie (hardware) contains Ricky (VM).Charlie (hardware) contains Johnny (VM).Eddie (hardware) contains Cody (VM) and Tommy (VM). (Cody is the server that holds the hosting management system, this forum, our wiki, and our website).I would recommend moving to Ricky or Tommy if you can. You can move by deleting your Johnny account and signing up again at midnight UTC. Registrations for Ricky are usually open for several hours every day. Tommy fills within minutes. Or, if you donate (we could use it, we're over $100 short to cover the costs of operating for October), we can just move your Johnny account for you without deleting and signing up again.
umakantm Posted October 24, 2017 Author Posted October 24, 2017 thank you for all this information. i just deleted my account from johny. will try my luck for ricky or tommy.
umakantm Posted October 27, 2017 Author Posted October 27, 2017 Dear admin, I transferred my account to ricky server. Still I am facing problem to add on domains. I was trying to add "umakant.mishra.work", "ipsita.mishra.work", "soubhagya.mishra.work" etc. but it shows domain already exists. Feeling very frustrated. please solve it out. (XID ndf9w6) A DNS entry for “umakant.mishra.work” already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed.
Krydos Posted October 27, 2017 Posted October 27, 2017 Success: “soubhagya.mishra.work” has been created. Success: “umakant.mishra.work” has been created. Success: “ipsita.mishra.work” has been created.http://soubhagya.mishra.work/ http://umakant.mishra.work/ http://ipsita.mishra.work/
umakantm Posted November 14, 2017 Author Posted November 14, 2017 Dear Root Admin, You have added the above three addon domains. But that is not showing under my addon domain list. Hence I cannot manage, redirect or delete those addon domains. Please make those show under my addon domain list.
Krydos Posted November 14, 2017 Posted November 14, 2017 The reason they're not showing up as addon domains is because you already had soubhagya.mishra.work and the other two added as subdomains. Generally if the domain is just something tacked on to the beginning with a dot then it's a subdomain. If it's something completely separate from your other domains it's an addon. So you had things set up correctly. Since you've been having such trouble with all of this I went ahead and deleted your subdomains for you, and readded them as addon domains like you want.
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