rli9 Posted October 13, 2017 Share Posted October 13, 2017 I could not get to my page. It says my account has been suspended. I then log on to my account. It says my account has been de-activated because of lack of activity for the past 30 days. I actually used it this Monday. After I activated my account, I got into my file manager. But I still cannot get into my website through links. Link to comment Share on other sites More sharing options...
wolstech Posted October 13, 2017 Share Posted October 13, 2017 Unsuspensions on Johnny can take up to 24 hours to fully process. As for getting suspended to start with, you need to log into cPanel specifically. FTP, traffic to your site, SQL, etc. don't count for inactivity tracking. We recommend using https://heliohost.org/login/, then clicking "Go to cPanel" to make sure you're using the right link too. There are a few links to cPanel that won't track your activity (specifically, any link ending in .html) Link to comment Share on other sites More sharing options...
Krydos Posted October 13, 2017 Share Posted October 13, 2017 Your website is working now http://lbsci720.heliohost.org/ Link to comment Share on other sites More sharing options...
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