webcyclein Posted October 11, 2017 Share Posted October 11, 2017 My website https://webcycle.in gets stopped sometimes and shows error while opening it. It runs on Ricky Server, please restore mine website. As it crashes sometimes Quote Link to comment Share on other sites More sharing options...
wolstech Posted October 11, 2017 Share Posted October 11, 2017 If you're talking about it being slow or throwing 500 errors sometimes, that's probably due to load (typically when Apache restarts). You can see the blue and red spots (which likely correlate to your problems) on the HTTP line of Ricky's monitor here: http://heliohost.grd.net.pl/monitor/ This is normal. The only recommendation I usually have is to try using different software that needs fewer resources, but the fact your site is a very basic template makes me suspect it's just the server being slow. You could try moving to Tommy since uptime is slightly better there (and the server is much faster), but I'm not sure how much of a benefit you'll see. Quote Link to comment Share on other sites More sharing options...
Krydos Posted October 11, 2017 Share Posted October 11, 2017 Since you're on a shared host apache needs to restart for the other thousands of websites that are hosted on the same server as you. When it restarts there is a short 5-10 second lag where your website might load slowly. Tommy is faster, but it is also shared hosting so apache needs to restart there as well. If this is too much "downtime" for you then you need to get a VPS where it will host only your one website and you'll be in full control of restarts. We recommend using this link https://www.heliohost.org/partners/vps as we will get a little money for referring you. Quote Link to comment Share on other sites More sharing options...
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