kardusba Posted September 26, 2017 Share Posted September 26, 2017 Hi, Sir, I can't open my website and show message 'has been archived due to inactivity' when login. Thx you and I hope you can reactivate it please. HelioHost username: kardusbaHelioHost main domain: kardusba.heliohost.org Thanks~~ Link to comment Share on other sites More sharing options...
wolstech Posted September 26, 2017 Share Posted September 26, 2017 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
kardusba Posted September 26, 2017 Author Share Posted September 26, 2017 please as soon as possible Link to comment Share on other sites More sharing options...
Krydos Posted September 26, 2017 Share Posted September 26, 2017 That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused. Link to comment Share on other sites More sharing options...
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