mrj Posted September 17, 2017 Share Posted September 17, 2017 HiI have a free TLD domain www.atoz.mlIt was parked to xtgem.com before. A few days ago I changed name servers to heliohost (ns1.heliohost.org and ns2.heliohost.org). Then I found that xtgem.com , where the domain was parked before is down. Now either I can't unppark the domain from xtgem or park it my site in heliohost cpanel. Could you help me out? Link to comment Share on other sites More sharing options...
Luigi123 Posted September 17, 2017 Share Posted September 17, 2017 This support request is begin escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted September 17, 2017 Share Posted September 17, 2017 I don't see any nameservers set for that domain https://bybyron.net/php/tools/dns_records.php?domain=atoz.ml&rec=NS Are you sure you set them to ns1.heliohost.org and ns2.heliohost.org? Link to comment Share on other sites More sharing options...
wolstech Posted September 17, 2017 Share Posted September 17, 2017 The NS records are in fact there, just wrong. They need to be "ns1.heliohost.org" and "ns2.heliohost.org", not "ns01.heliohost.org"/"ns02.heliohost.org" (there's no 0 in the correct entries). Also, there are no third and fourth name servers, so those should be removed entirely. @Krydos: Byron's tool is a bit odd with the NS option. If the records are pointed to servers that don't exist, they sometimes won't show unless you pick "ALL". Link to comment Share on other sites More sharing options...
Krydos Posted September 17, 2017 Share Posted September 17, 2017 I tried like 8 different whois sites. They all returned no nameservers. The freenom .ml TLD system must have been down at the time. Link to comment Share on other sites More sharing options...
wolstech Posted September 17, 2017 Share Posted September 17, 2017 The freenom .ml TLD system must have been down at the time.Wouldn't be surprising considering Freenom is already terrible in every other way imaginable... Link to comment Share on other sites More sharing options...
mrj Posted September 17, 2017 Author Share Posted September 17, 2017 Have aa look: https://www.whois.com/whois/atoz.ml when I try to add this domain as alias, it shows following error:There was an error when the system attempted to create the alias. Park::park(atoz.ml) failed: (XID 4vfgjp) A DNS entry for atoz.ml already exists. You must remove this DNS entry from all servers in the DNS cluster to proceed. Link to comment Share on other sites More sharing options...
wolstech Posted September 17, 2017 Share Posted September 17, 2017 They're indeed showing correctly now... Link to comment Share on other sites More sharing options...
mrj Posted September 17, 2017 Author Share Posted September 17, 2017 So what do I do? Does it have any solution? Â Sorry, my bad. It's is OK now. Thank you. Link to comment Share on other sites More sharing options...
mrj Posted September 17, 2017 Author Share Posted September 17, 2017 After changing main domain, I am facing certificate error issues. When I try to access https version, browser shows invalid certificate. Please resolve this. Link to comment Share on other sites More sharing options...
Krydos Posted September 18, 2017 Share Posted September 18, 2017 Please resolve this.The way AutoSSL works is when you add or change a domain the system will automatically create a new ssl certificate and install it on your domain for you. You just have to be patient because it can take up to 24 hours for a new domain to get its certificate. Link to comment Share on other sites More sharing options...
mrj Posted September 18, 2017 Author Share Posted September 18, 2017 And the last problem is ftp isn't connecting with current domain. But it is connect when I use ftp.meraj.gq. Link to comment Share on other sites More sharing options...
Krydos Posted September 18, 2017 Share Posted September 18, 2017 We recommend using tommy.heliohost.org as your ftp host. Link to comment Share on other sites More sharing options...
mrj Posted September 18, 2017 Author Share Posted September 18, 2017 Wow, I learned a lots of things from here. I can share these knowledge with other heliohost users. Thanks a lot. On my site forum I will create a category for heliohost users, and I will ppst these information I learned from here. Link to comment Share on other sites More sharing options...
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