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Posted

Hello support,

I deployed yesterday my little jsp site. My pages try to connect to a

mongodb remote service on port 13670, is this port closed? It is possible

open it? Which are the open port that I can use?

 

Thank you

Luigi Soave

Posted

The default mongodb port is 27017. I think opening that port would be the most useful for the most number of people. Will your external mongo database run on that port? Also what is your username, or main domain?

Posted

I know that the default port is 27017, but I think that my service (mlab)

open a different port for every account, therefore I use this connection

string: mongodb://:@

ds113670.mlab.com:13670/bottegalegnago, I don't think that I can change it.

 

My username is gigiuzzo, main domain http://gigiuzzo.heliohost.org/, page

that throw the problem: http://gigiuzzo.heliohost.org/LibriBottega/Index.jsp

(clicking on any button).

 

Thank you

Luigi Soave

 

2017-09-17 13:39 GMT+02:00 Heliohost Support :

 

> The default mongodb port is 27017. I think opening that port would be the

> most useful for the most number of people. Will your external database run

> on that port? Also what is your username, or main domain?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic)741

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

If you can't use the default port can you use a port that we already have open? Have you asked mlab if you can change the port on your mongodb?

Posted

I can try.

Is there a list of open ports?

 

Thank you

Luigi

 

2017-09-18 14:35 GMT+02:00 Heliohost Support :

 

> If you can't use the default port can you use a port that we already have

> open? Have you asked mlab if you can change the port on your mongodb?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic)741

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

Posted

I went to look at the list of open ports and realized we really don't have a lot to pick from so I just opened 13670 for you. Does your mongodb connection work now?

Posted

Yes, mongodb works now.

Thank you

Luigi

 

2017-09-19 5:33 GMT+02:00 Heliohost Support :

 

> I went to look at the list of open ports and realized we really don't have

> a lot to pick from so I just opened 13670 for you. Does your mongodb

> connection work now?

>

> You may view the status of your ticket by visiting:

>

> https://www.helionet.org/index/index.php?showtopic)741

>

> Thank you,

> Heliohost support

> https://www.heliohost.org/

> https://www.helionet.org/

>

>

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