jwdmo Posted September 12, 2017 Share Posted September 12, 2017 Server: rickyMain domain: jwdmo.heliohost.orgUser name: jwdmo I don't know why it's happened to me frankly, I just had a simple Python site which does not violate rules.I would appreciate you if you unsuspend it. Thank you dear admin. Link to comment Share on other sites More sharing options...
Krydos Posted September 12, 2017 Share Posted September 12, 2017 What makes you think it's suspended? https://www.heliohost.org/status/?u=jwdmo Link to comment Share on other sites More sharing options...
jwdmo Posted September 12, 2017 Author Share Posted September 12, 2017 I can't login into panel and I'm facing "invalid login" error,besides this my site's broken and can't see the home page, try it for yourself: incc.gqhowever it worked yesterday but today when I decided to check my site I realized there is something wrong with this. Let's assume my domain has problem, how about main domain which doesn't index my files? i mean jwdmo.heliohost.com ? Edit: the thing I'm trying to point out is I didn't send anything in vain Sorry if I bothered you. Link to comment Share on other sites More sharing options...
Krydos Posted September 12, 2017 Share Posted September 12, 2017 Oh, you're right. I just checked the status of your account and it definitely isn't suspended. Hurricane Electric where we house our servers had a massive power outage earlier this evening and we've been having to fix a few things as our servers come back online. I'll see what I can do about your account. Link to comment Share on other sites More sharing options...
jwdmo Posted September 12, 2017 Author Share Posted September 12, 2017 That's very nice of you. I haven't seen such an admin who's always trying to solve users problems. Thank you Link to comment Share on other sites More sharing options...
Krydos Posted September 12, 2017 Share Posted September 12, 2017 There you go https://incc.gq/ Are you able to log in now? Link to comment Share on other sites More sharing options...
jwdmo Posted September 12, 2017 Author Share Posted September 12, 2017 I can see site works but still, I'm not able to log in, Do you think it solves if I change my password? I just reset my password and I'm able to log in. Thanks a lot. Link to comment Share on other sites More sharing options...
wolstech Posted September 12, 2017 Share Posted September 12, 2017 Good to see the password reset fixed it for you. Marking solved, Link to comment Share on other sites More sharing options...
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