[Solved] Suspended: Jwdmo

[jwdmo]

Server: ricky

Main domain: jwdmo.heliohost.org

User name: jwdmo

 

I don't know why it's happened to me frankly, I just had a simple Python site which does not violate rules.

I would appreciate you if you unsuspend it.

 

Thank you dear admin.

[Krydos]

What makes you think it's suspended? https://www.heliohost.org/status/?u=jwdmo

[jwdmo]

I can't login into panel and I'm facing "invalid login" error,besides this my site's broken and can't see the home page, try it for yourself: incc.gq

however it worked yesterday but today when I decided to check my site I realized there is something wrong with this. Let's assume my domain has problem, how about main domain which doesn't index my files? i mean jwdmo.heliohost.com ?

 

Edit: the thing I'm trying to point out is I didn't send anything in vain

 

Sorry if I bothered you.

[Krydos]

Oh, you're right. I just checked the status of your account and it definitely isn't suspended. Hurricane Electric where we house our servers had a massive power outage earlier this evening and we've been having to fix a few things as our servers come back online. I'll see what I can do about your account.

[jwdmo]

That's very nice of you.

I haven't seen such an admin who's always trying to solve users problems. Thank you

[Krydos]

There you go https://incc.gq/ Are you able to log in now?

[jwdmo]

I can see site works but still, I'm not able to log in, Do you think it solves if I change my password?

 

I just reset my password and I'm able to log in.

Thanks a lot.

[wolstech]

Good to see the password reset fixed it for you.

 

Marking solved,