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Posted

Please help me my add domain is not showing up in add domain list also in softaculous when i want to install an app. Domain nurmuviz.ga,username nurfire,path home/nurfire public_html/nurmuviz.ga

 

I signed up from johnny

 

Posted

It was half-added and failed, likely due to server load. Johnny is known for this issue.

 

Escalating so Krydos can add it for you.

Posted (edited)

Johnny loves to fail to add domains because of his high load. There's a bunch of things that happen when you add a domain, and some of them are timing out because the server isn't fast enough to do all of it before it reaches the time limit.

 

Our root admin Krydos can fix that Apache error and manually add it for you so it will work.

 

I'd personally recommend moving to Tommy though. He's much faster and doesn't have issues like this.

Edited by wolstech
Posted

The addon domain nurmuviz.ga should now show up on your addon page in cpanel, and it should start working within 24 hours.

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