Bailey Posted August 16, 2017 Share Posted August 16, 2017 Hello, I recently tried adding an addon domain into my account (baileyjm) however there seemed to be an error, I can't delete the domain "Bailey.cf" because it's not there for me to delete but is still in the Apache so when adding I get an error meaning I can't add the domain. Thanks,Bailey Link to comment Share on other sites More sharing options...
wolstech Posted August 16, 2017 Share Posted August 16, 2017 This happens on Johnny sometimes...it's due to the domain add failing due to his load. Escalating. Link to comment Share on other sites More sharing options...
Byron Posted August 16, 2017 Share Posted August 16, 2017 Ok try now. Link to comment Share on other sites More sharing options...
Bailey Posted August 16, 2017 Author Share Posted August 16, 2017 Still doesn't work :/ Link to comment Share on other sites More sharing options...
Krydos Posted August 16, 2017 Share Posted August 16, 2017 The domain bailey.cf should now show up in your addon domains section of cpanel and should start working within 24 hours. Link to comment Share on other sites More sharing options...
vicherot Posted August 16, 2017 Share Posted August 16, 2017 I am in the same situation !!I don't want to delete my domain but I want make some modifications (need change the folder for the website... somethings goes wrong) and I can find any of my three domains in Addon Domains list Thanks for your help!! Link to comment Share on other sites More sharing options...
Bailey Posted August 18, 2017 Author Share Posted August 18, 2017 Hello admins, I can now see that my domain shows up in my cPanel however it still doesnt work over at http://Bailey.cf , I left it two days hoping it would now work but Im afraid it still doesnt. Thanks in advance,Bailey Link to comment Share on other sites More sharing options...
wolstech Posted August 18, 2017 Share Posted August 18, 2017 I don't see any DNS records for that domain...either the domain isn't registered or there's something wrong on Freenom's end. I should at least see our name servers when I query that: https://bybyron.net/php/tools/dns_records.php?domain=bailey.cf&rec=NS It returns nothing at all. You should make sure you set your nameservers correctly on Freenom's website. They need to be set to ns1.heliohost.org and ns2.heliohost.org. Link to comment Share on other sites More sharing options...
Bailey Posted August 18, 2017 Author Share Posted August 18, 2017 It seems they were set but needed me to resubmit them as an error had occurred on freenom. Thanks, Bailey Link to comment Share on other sites More sharing options...
Bailey Posted August 19, 2017 Author Share Posted August 19, 2017 Ive come to the conclusion that freenom block your name savers, is there anyway that you can give me different name savers that point to the same place? Thanks Link to comment Share on other sites More sharing options...
wolstech Posted August 19, 2017 Share Posted August 19, 2017 Freedom doesn't block us, we have thousands of their domains hosted with us. I'm seeing the name servers there now, so it looks like the changes worked. The issue now appears to be missing DNS entries on our end. Unsolving this so Krydos sees it again. Link to comment Share on other sites More sharing options...
Bailey Posted August 20, 2017 Author Share Posted August 20, 2017 Okay cheers Link to comment Share on other sites More sharing options...
Bailey Posted August 21, 2017 Author Share Posted August 21, 2017 Any news on this as it still hasn't been fixed? Link to comment Share on other sites More sharing options...
wolstech Posted August 21, 2017 Share Posted August 21, 2017 Krydos hasn't been around to take a look at it, likely due to the weekend. Hopefully he'll stop by in the next 24 hours. Also, while this DNS issue might be our problem, Freenom is having some sort of problem lately. We had another 2 users with the "NS records were missing despite being set" issue for freenom domains earlier. Link to comment Share on other sites More sharing options...
Bailey Posted August 21, 2017 Author Share Posted August 21, 2017 Okay, thank you for your help Krydos! However, I have deleted that account and I am currently re-creating one on Tommy as this offers ASP.NET 4.6. Therefore you can mark this a solved! Thanks! Link to comment Share on other sites More sharing options...
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