[Solved] Addon Domain Broken

[Bailey]

Hello,

 

I recently tried adding an addon domain into my account (baileyjm) however there seemed to be an error, I can't delete the domain "Bailey.cf" because it's not there for me to delete but is still in the Apache so when adding I get an error meaning I can't add the domain.

 

Thanks,

Bailey

[wolstech]

This happens on Johnny sometimes...it's due to the domain add failing due to his load.

 

Escalating.

[Byron]

Ok try now.

[Bailey]

Still doesn't work :/

[Krydos]

The domain bailey.cf should now show up in your addon domains section of cpanel and should start working within 24 hours.

[vicherot]

I am in the same situation !!

I don't want to delete my domain but I want make some modifications (need change the folder for the website... somethings goes wrong) and I can find any of my three domains in Addon Domains list

 

Thanks for your help!!

[Bailey]

Hello admins,

 

I can now see that my domain shows up in my cPanel however it still doesnt work over at http://Bailey.cf , I left it two days hoping it would now work but Im afraid it still doesnt.

 

Thanks in advance,

Bailey

[wolstech]

I don't see any DNS records for that domain...either the domain isn't registered or there's something wrong on Freenom's end. I should at least see our name servers when I query that: https://bybyron.net/php/tools/dns_records.php?domain=bailey.cf&rec=NS It returns nothing at all.

 

You should make sure you set your nameservers correctly on Freenom's website. They need to be set to ns1.heliohost.org and ns2.heliohost.org.

[Bailey]

It seems they were set but needed me to resubmit them as an error had occurred on freenom.

 

Thanks,

Bailey

[Bailey]

Ive come to the conclusion that freenom block your name savers, is there anyway that you can give me different name savers that point to the same place?

 

Thanks

[wolstech]

Freedom doesn't block us, we have thousands of their domains hosted with us. I'm seeing the name servers there now, so it looks like the changes worked. The issue now appears to be missing DNS entries on our end.

 

Unsolving this so Krydos sees it again.

[Bailey]

Okay cheers

[Bailey]

Any news on this as it still hasn't been fixed?

[wolstech]

Krydos hasn't been around to take a look at it, likely due to the weekend. Hopefully he'll stop by in the next 24 hours.

 

Also, while this DNS issue might be our problem, Freenom is having some sort of problem lately. We had another 2 users with the "NS records were missing despite being set" issue for freenom domains earlier.

[Bailey]

Okay, thank you for your help Krydos! However, I have deleted that account and I am currently re-creating one on Tommy as this offers ASP.NET 4.6. Therefore you can mark this a solved!

 

Thanks!