HelioHost Posted August 9, 2017 Posted August 9, 2017 Hello, I set up an account last night with heliohost. The account status pagetells me the following: Your account has been created, and your main domain dirtydozen.heliohost.org is ready to go. If you're stillseeing the account queued page when you go to your domain make sure youclear your browser cache or view your site through a proxy. Sometimes thequeued page can get saved in your browser even though your site is working.You can log in to your cPanel to begin creating your website. However, when I go to my website domain, the page fails to load. I've setup an html page under "public_html" and all permissions are set to 0777. Isthere a reason it's not loading? Thanks, Dan Zinshteyn Hello, I have since been able to load the webpage, but it runs very slowly. Also,when I try to load the python script in my web page I get this: The server encountered an internal error or misconfiguration and was unableto complete your request. Please contact the server administrator, webmaster@dirtydozen.heliohost.organd inform them of the time the error occurred, and anything you might havedone that may have caused the error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered whiletrying to use an ErrorDocument to handle the request. Is this an error in my website or something with the server? Regards, Dan Zinshteyn On Wed, Aug 9, 2017 at 1:18 PM, Heliohost Support wrote: > Your message (Domain not loading) has been assigned the tracking ID> [HH#71486]. One of our volunteer community members will reply to your email> as soon as possible.>> Please include the string [HH#71486] in the subject of any future email> regarding this case. You may do that by simply replying to this message.>> Please be aware that our system rejects binary attachements. If you are> submitting a screenshot or attachement please post a link to the file> instead of attaching it to the email.>> You may view the status of your ticket by visiting:>> https://www.helionet.org/index/index.php?showtopic)205>> Thank you,> Heliohost Support> https://www.heliohost.org/> https://www.helionet.org/>> -----Original Message----->> Return-Path: > Delivered-To: support@heliohost.org> Received: from tommy.heliohost.org> by tommy.heliohost.org (Dovecot) with LMTP id> TNT4IuRDi1nRbAAAY4nxBQ> for ; Wed, 09 Aug 2017 10:18:28 -0700> Return-path: > Envelope-to: support@heliohost.org> Delivery-date: Wed, 09 Aug 2017 10:18:28 -0700> Received: from mail-lf0-f45.google.com ([209.85.215.45]:33782)> by tommy.heliohost.org with esmtps (TLSv1.2:ECDHE-RSA-AES128-GCM-> SHA256:128)> (Exim 4.89)> (envelope-from )> id 1dfUcd-0006cu-7k> for support@heliohost.org; Wed, 09 Aug 2017 10:18:28 -0700> Received: by mail-lf0-f45.google.com with SMTP id d17so30953355lfe.0> for ; Wed, 09 Aug 2017 10:17:59 -0700 (PDT)> DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;> d=gmail.com; s 161025;> h=mime-version:from:date:message-id:subject:to;> bh=axc/aSLw9ut5qetKKH8Cx2Lwm6ljR1FubfqGif+Xqg=;> b=DS378Gb/1NHNxpCybpRHk5iQeaGCJHhQ72jkbx> jQS/K/JzTWEn2L+Ord3d/ggglRi> TwyIUQqNDiksHDtfAY+ksTJsWtVeHtXPgeFdIbW/> 4ZOQGzyCCg8H4+7xtB0/iNsiAB9Y> WhHJ6NLT+gaNJ0odB4pbQWaFyFrcbZRbaO+TuwO1NVjy8/> POm7FGnUNnQDeSNVfrfrGb> o0CK8sLAYmBAbA5NOysAN0Lq8WkkkvcBHPbdjyLAwkY7CKYn58v65moj+> dQN7BUak9YG> /ASq3ja10iqS9SjV3OyCaOUT67lJtQpd8YtPTK0tb+fdSHI/> x1wYBST6qiuAHdLoHGDO> UYLg==> X-Google-DKIM-Signature: v=1 a=rsa-sha256; c=relaxed/relaxed;> d100.net; s 161025;> h=x-gm-message-state:mime-version:from:date:message-id:subject:to;> bh=axc/aSLw9ut5qetKKH8Cx2Lwm6ljR1FubfqGif+Xqg=;> b=GZm6A7JvGabRCmjx7rYTbF7F/vZeQDXWRSPRaV3wQ9fB01jPZg5FLDL> ziA5hODrLGZ> WOrJj+rbbvpL3xSO8tcwln3l+HcpX8nJcmkHs7hUUN+> MpuXMfMEqcBu0WREz1A64p1T0> Pf2L294vWRZPvQDsJFU4b5jjzFb9rpaM+hpCeY5HDkvw/> lEWdfDY2NZB6Mt0L6IEYa80> gejP+AHDr1yfgZlHk9YigSRsWod0nC4ZLpPLT5kMs5CWb2SUvdIXtTJMj3riAiPLw> XSK> 17FW6BeNl3/YsXzr5deBuTW/3poBp4aJIezRcBAfDCuDp2Dqrel/> RO8wf9+rK+ppjJbf> h7Cg==> X-Gm-Message-State: AHYfb5iYOqirZ/PdXPUj5GRYTDKp6n6dZz+9AUFqg+> fBU8v5ls4TcYBM> hmHt0XL+J86pNKTyuxZ+EQOoP5eIIReSbc0> X-Received: by 10.25.196.23 with SMTP id u23mr3249081lff.238.> 1502299056689;> Wed, 09 Aug 2017 10:17:36 -0700 (PDT)> MIME-Version: 1.0> Received: by 10.46.25.80 with HTTP; Wed, 9 Aug 2017 10:17:16 -0700 (PDT)> From: Daniel Zinshteyn > Date: Wed, 9 Aug 2017 13:17:16 -0400> Message-ID: gmail.com>> Subject: Domain not loading> To: support@heliohost.org> Content-Type: multipart/alternative; boundary="> 001a114b28629ed6190556554156"> X-Spam-Status: No, score=-1.3> X-Spam-Score: -12> X-Spam-Bar: -> X-Ham-Report: Spam detection software, running on the system "> tommy.heliohost.org",> has NOT identified this incoming email as spam. The original> message has been attached to this so you can view it or label> similar future email. If you have any questions, see> root\@localhost for details.>> Content preview: Hello, I set up an account last night with heliohost.> The> account status page tells me the following: Your account has been> created,> and your main domain dirtydozen.heliohost.org <> http://dirtydozen.heliohost.org/?2159>> is ready to go. If you're still seeing the account queued page when> you go> to your domain make sure you clear your browser cache or view your> site through> a proxy. Sometimes the queued page can get saved in your browser even> though> your site is working. You can log in to your cPanel to begin creating> your> website. [...]>> Content analysis details: (-1.3 points, 5.0 required)>> pts rule name description> ---- ---------------------- ------------------------------> --------------------> -0.0 RCVD_IN_DNSWL_NONE RBL: Sender listed at http://www.dnswl.org/,> no> trust> [209.85.215.45 listed in list.dnswl.org]> 0.5 RCVD_IN_SORBS_SPAM RBL: SORBS: sender is a spam source> [209.85.215.45 listed in dnsbl.sorbs.net]> -0.0 RCVD_IN_MSPIKE_H3 RBL: Good reputation (+3)> [209.85.215.45 listed in wl.mailspike.net]> 0.0 FREEMAIL_FROM Sender email is commonly abused enduser mail> provider> (dzman89[at]gmail.com)> 0.2 FREEMAIL_ENVFROM_END_DIGIT Envelope-from freemail username ends in> digit (dzman89[at]gmail.com)> -0.0 SPF_PASS SPF: sender matches SPF record> -1.9 BAYES_00 BODY: Bayes spam probability is 0 to 1%> [score: 0.0001]> 0.0 HTML_MESSAGE BODY: HTML included in message> 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not> necessarily valid> -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from> author's> domain> -0.1 DKIM_VALID Message has at least one valid DKIM or DK> signature> -0.0 RCVD_IN_MSPIKE_WL Mailspike good senders> X-Spam-Flag: NO>> --001a114b28629ed6190556554156> Content-Type: text/plain; charset="UTF-8">> Hello,>> I set up an account last night with heliohost. The account status page> tells me the following:>> Your account has been created, and your main domain> dirtydozen.heliohost.org> is ready to go. If you're still> seeing the account queued page when you go to your domain make sure you> clear your browser cache or view your site through a proxy. Sometimes the> queued page can get saved in your browser even though your site is working.> You can log in to your cPanel to begin creating your website.>> However, when I go to my website domain, the page fails to load. I've set> up an html page under "public_html" and all permissions are set to 0777. Is> there a reason it's not loading?>> Thanks,>> Dan Zinshteyn>> --001a114b28629ed6190556554156> Content-Type: text/html; charset="UTF-8"> Content-Transfer-Encoding: quoted-printable>> Hello,I set up an account last night> w> ith heliohost. The account status page tells me the following:> > style="color:rgb(119,11> 9,119);font-family:"Source Sans Pro",sans-serif;font-> size:17.3333> px;letter-spacing:-0.26px;background-color:rgb(245,245,245)">Your account> h> as been created, and your main domain dirtyd> ozen.heliohost.org is ready to go. If> you're > still seeing the account queued page when you go to your domain make sure> y> ou clear your browser cache or view your site through a proxy. Sometimes> th> e queued page can get saved in your browser even though your site is> workin> g. You can log in to your cPanel to begin creating your> website. v>However, when I go to my> webs> ite domain, the page fails to load. I've set up an html page under> &quo> t;public_html" and all permissions are set to 0777. Is there a reason> > it's not loading?<> div>> Thanks,Dan Zinshteyn>> --001a114b28629ed6190556554156-->>
Krydos Posted August 9, 2017 Posted August 9, 2017 Since you picked the Johnny server slow response time, and downtime can happen since it's an experimental server. What experimental means is there can be a lot more load spikes which causes slow response time and downtime. Also since Johnny is so much more overcrowded there is more chance of one user causing downtime for everyone else, which is what happened this morning. That user has now been suspended, and Johnny's performance has returned to normal. Python scripts need permissions 755 to run not 777. What script are you referring to?
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