xrazx Posted August 4, 2017 Posted August 4, 2017 Hello, My IP was blocked recently, and I don't know why. Did I make a mistake or infringe on the terms of service? If so, I apologize, as I was just trying to get things to work. This is the blocked message: "The IP address ********* has been blocked for an unknown reason. You won't be able to continue to cPanel until an admin unblocks you. To request that your IP be unblocked please visit" I removed my IP for privacy, but if I could pm someone my IP to get it unblocked, that would be ideal Thanks! -xRaZx Quote
Krydos Posted August 4, 2017 Posted August 4, 2017 Do you have .htpasswd protected directories? Unblocked. Quote
xrazx Posted August 4, 2017 Author Posted August 4, 2017 Ah, yes I do, my bad! I'll remove them. Could you unblock my IP please? Sent you a PM!Thanks! -xRaZx Quote
wolstech Posted August 4, 2017 Posted August 4, 2017 Neither IP you posted from is blocked. Are you still having an issue? If so, please post the IP address that needs unblocking. We cannot look up blocks by username. Quote
Krydos Posted August 4, 2017 Posted August 4, 2017 Sent you a PM!The IP you PM'd me is not currently blocked. I unblocked that IP earlier. Ah, yes I do, my bad! I'll remove them.You don't have to remove them. You just have to use the right password when you try to log in. Quote
xrazx Posted August 4, 2017 Author Posted August 4, 2017 Ah, sorry for the confusion. Thanks for helping me solve my problem. For future reference, how many tries does it then block the IP? -xRaZx Quote
Krydos Posted August 4, 2017 Posted August 4, 2017 Currently 10 in 10 minutes, but that number may change in the future. Quote
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