NeChan Posted July 21, 2017 Share Posted July 21, 2017 Please help me, since I enable DNSSEC from the cloudflare, my website always point out this error " Executing in an invalid environment for the supplied user " so I disabled DNSSEC but the error persists, how to remove it ? Link to comment Share on other sites More sharing options...
wolstech Posted July 21, 2017 Share Posted July 21, 2017 Please remove cloudflare and point your domain's name servers to ns1.heliohost.org and ns2.heliohost.org, so we can troubleshoot. If it still doesn't work with cloudflare removed, let me know and I'll escalate this. Link to comment Share on other sites More sharing options...
NeChan Posted July 21, 2017 Author Share Posted July 21, 2017 Done, I have renamed the name server, please fix this problem Link to comment Share on other sites More sharing options...
wolstech Posted July 21, 2017 Share Posted July 21, 2017 That account is now working properly without CloudFlare. I see an empty directory listing (Index of /). Please clear your cache and see if that error is gone for you. Link to comment Share on other sites More sharing options...
NeChan Posted July 21, 2017 Author Share Posted July 21, 2017 My website run properly when i paused the cloudflare but when i resume the cloudflare the Suspendedpage.cgi will appear again Link to comment Share on other sites More sharing options...
wolstech Posted July 21, 2017 Share Posted July 21, 2017 CloudFlare is broken then. I'll escalate this for you, but I'm not sure if this is on our end or not. Krydos (our root admin) may tell you to contact CloudFlare. Link to comment Share on other sites More sharing options...
Krydos Posted July 22, 2017 Share Posted July 22, 2017 The easiest way to set up cloudflare is to have it copy the working settings from our nameservers. If that isn't working you need to contact cloudflare to get support for why cloudflare isn't working. We don't have access to any of their systems. Link to comment Share on other sites More sharing options...
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