ubitech Posted July 6, 2017 Share Posted July 6, 2017 Current Account DetailsServer - Tommyusername - ubitechtdomain - ubitech.tkemail - kawishm@gmail.comI want to delete this account and create a new account on "tommy" with the username "ubitech"Please send the Tommy Invitation to - contactubitech@gmail.comPreferred New Username - ubitech Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 6, 2017 Share Posted July 6, 2017 The existing account can be deleted here: http://www.heliohost.org/classic/support/scripts/delete Please let me know once you've deleted it and I can resend the invite. Also, be aware that you can change the email address and domains without deleting it, so unless you really want to change the username, you could just reuse your account. Quote Link to comment Share on other sites More sharing options...
ubitech Posted July 6, 2017 Author Share Posted July 6, 2017 My account is really messed up so I would rather wish to have a new one ... With the username - ubitech ... Please send the Tommy invitation on "contactubitech@gmail.com" I have deleted the previous account.. Sent invitation ASAP Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 6, 2017 Share Posted July 6, 2017 Sent. The old account failed to delete though, probably because Tommy is down. Please try deleting it again once Tommy comes back up. Quote Link to comment Share on other sites More sharing options...
ubitech Posted July 6, 2017 Author Share Posted July 6, 2017 i used the account status tool and it says that i can create an account with the name - ubitechbut i am unable to create the same using the invite because it says that the username is unavailable Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 6, 2017 Share Posted July 6, 2017 That's because the forum account already existed. I renamed it to ubitech2 so you can use the username. Let me know when you're done and I'll rename it back. Quote Link to comment Share on other sites More sharing options...
ubitech Posted July 6, 2017 Author Share Posted July 6, 2017 My "ubitech" account is in creation queue Please rename the forum account once my heliohost account is created successfully The forum account also belongs to me .. please change it back to ubitech You are really helpful ... Thanks for the awesome and quick support New Issue - Alias Domain i am trying to configure an alias domain to the new host account "ubitech.tk" i am getting the following error There was an error when the system attempted to create the alias. Park::park(ubitech.tk) failed: (XID rf5zd2) The domain “ubitech.tk” already exists in the Apache configuration. Quote Link to comment Share on other sites More sharing options...
wolstech Posted July 6, 2017 Share Posted July 6, 2017 Can you please try it again now? If it still gives that error, I'll escalate this so Krydos can clear out that domain for you. Your other forum account has been renamed back. Also, seeing you're using kawish as your forum account, if you want, I can merge them if you wish so you only have one forum account that has all of your posts in it. Quote Link to comment Share on other sites More sharing options...
ubitech Posted July 6, 2017 Author Share Posted July 6, 2017 Alias successfully created - "ubitech.tk"Sure please merge both the forum accounts .... keep the username "ubitech" Quote Link to comment Share on other sites More sharing options...
Krydos Posted July 6, 2017 Share Posted July 6, 2017 The forum accounts kawish, and ubitecht have been merged into ubitech. Quote Link to comment Share on other sites More sharing options...
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