[Solved] Account Help

[ubitech]

Current Account Details
Server - Tommy
username - ubitecht
domain - ubitech.tk

email - kawishm@gmail.com

I want to delete this account and create a new account on "tommy" with the username "ubitech"

Please send the Tommy Invitation to - contactubitech@gmail.com

Preferred New Username - ubitech

[wolstech]

The existing account can be deleted here: http://www.heliohost.org/classic/support/scripts/delete Please let me know once you've deleted it and I can resend the invite.

 

Also, be aware that you can change the email address and domains without deleting it, so unless you really want to change the username, you could just reuse your account.

[ubitech]

My account is really messed up so I would rather wish to have a new one ... With the username - ubitech ... Please send the Tommy invitation on "contactubitech@gmail.com"

 

I have deleted the previous account.. Sent invitation ASAP

[wolstech]

Sent.

 

The old account failed to delete though, probably because Tommy is down. Please try deleting it again once Tommy comes back up.

[ubitech]

i used the account status tool and it says that i can create an account with the name - ubitech

but i am unable to create the same using the invite because it says that the username is unavailable

[wolstech]

That's because the forum account already existed. I renamed it to ubitech2 so you can use the username. Let me know when you're done and I'll rename it back.

[ubitech]

My "ubitech" account is in creation queue

 

Please rename the forum account once my heliohost account is created successfully

 

The forum account also belongs to me .. please change it back to ubitech

 

You are really helpful ... Thanks for the awesome and quick support

 

New Issue - Alias Domain

 

i am trying to configure an alias domain to the new host account "ubitech.tk" i am getting the following error

 

There was an error when the system attempted to create the alias. Park::park(ubitech.tk) failed: (XID rf5zd2) The domain “ubitech.tk” already exists in the Apache configuration.

[wolstech]

Can you please try it again now? If it still gives that error, I'll escalate this so Krydos can clear out that domain for you.

 

Your other forum account has been renamed back. Also, seeing you're using kawish as your forum account, if you want, I can merge them if you wish so you only have one forum account that has all of your posts in it.

[ubitech]

Alias successfully created - "ubitech.tk"

Sure please merge both the forum accounts .... keep the username "ubitech"

[Krydos]

The forum accounts kawish, and ubitecht have been merged into ubitech.